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INFINITI of Hoffman Estates

Hoffman Estates, IL

4.8
2,025 Reviews
INFINITI of Hoffman Estates | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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1075 W Golf Rd

Hoffman Estates, IL

60169

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Showing 2,025 reviews

September 09, 2021

The experience was very good and Alec was very helpful and everything went smooth. I would recommend them for anyone looking to purchase a car there More

by BGC1143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Olney, Duane Jackson
Sep 27, 2021 -

INFINITI of Hoffman Estates responded

We appreciate it!

September 06, 2021

I bought my Infiniti from Hoffman estates dealer and I will not regret it I am very happy with my car and the guys from the service department are incredible and specially Sebastian very professional and More

by Krasimira Dundarov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the feedback on your experience with Infiniti of Hoffman Estates.

September 01, 2021

They were very knowledgeable and seem to take care of their customers well . Very friendly and very helpful . They made sure that you were getting a car that yo u wanted. More

by JIMS81
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Romino Mecaj
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Francis
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

We do our best to put our customers in the right vehicle at the right price. Congratulations!

September 01, 2021

Sebastian and Oscar were both very informative and helpful. Service was great and well gone. Exceeded my expectations. Nothing else to say 25 word minimum is stupid More

by STANISLAWNOWAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Lozada
Sep 28, 2021 -

INFINITI of Hoffman Estates responded

Thank you!

August 31, 2021

Excellent and very very very very very very very very very very thorough and very timely service very and very complete. Look forward to going back there More

by GIL.SITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

We appreciate the five stars and feedback! Very happy customers make US very happy!

August 31, 2021

The dealership provided excellent customer service and excellent attention to detail. We were very pleased with our experience there and would highly recommend this dealership. More

by JEREMY66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Jackson
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the five stars and for sharing your experience.

August 31, 2021

The location is very clean and the staff there are very professional and made sure that we were taken care of with a great service and experience. More

by maluquin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Taroyan
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

We appreciate you noticing. Thanks for the five stars.

August 31, 2021

Trevor was great. Communicated clearly and met deadlines. Could not be happier with the service provided by Trevor. Will definitely bring more of my Infiniti's when I require service. More

by ALEX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

Thank you!

August 30, 2021

Very curtious and helpful. Answered all questions. Very nice experience will definitely be back to trade in our new jeep when then time comes. Very pleased overall More

by PATTIEBORIAS4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Duane Jackson
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

We do our best and thank you for the five stars.

August 29, 2021

Communication would be better and if Oscar Lozada was not peeking around the corner trying to hear how my visit went would of been great. Because the last time I was there I never wanted to come back and he More

by zharina.mendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Pagan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Pyznar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Alvar, Gary Rosentreter, Andrew Petrella, Oscar Lozada, David Taroyan
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

We apologize for your experience and appreciate the feedback. We strive to improve and do so with feedback from our customers.

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