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INFINITI of Hoffman Estates

Hoffman Estates, IL

4.8
2,025 Reviews
INFINITI of Hoffman Estates | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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1075 W Golf Rd

Hoffman Estates, IL

60169

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Showing 2,025 reviews

November 08, 2021

In and out quickly with great service and overview of what I came in for. More

by vcarone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

INFINITI of Hoffman Estates responded

Thanks!

November 05, 2021

Tevor did an excellent job with both customer service and explaining what will be done on the vehiclr More

by FRFLESCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
trevor
Nov 10, 2021 -

INFINITI of Hoffman Estates responded

Thank you!

November 05, 2021

Easy and nice dealership to work with. Oil change was completed quickly and they were able to help me get in and out quickly. More

by HERNANDEZIVAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Taroyan
Nov 10, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the five stars!

November 03, 2021

I bought my car in for its 185k service and the mechanic fortunately found bearings for one wheel needed to be replaced, which was a relief to hear given the possible down side of missing that problem and h More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

INFINITI of Hoffman Estates responded

Happy to hear you remain safely on the road! Thank you for trusting us to service your vehicle and we appreciate the five stars.

November 02, 2021

Sebastian in service was extremely helpful and knowledgeable. The service was done to my satisfaction on my 2020 qx50. More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

INFINITI of Hoffman Estates responded

We love when our customers tell us they were 100% satisfied!

November 02, 2021

Amazing service with good people I will receive my car soon ! Thank you for all your help ! More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronni and John are awesome , Oscar Lozada, Duane Jackson, Alexei Bagrov, Joe Richko, Julian Lozano
Nov 03, 2021 -

INFINITI of Hoffman Estates responded

Thank you for trusting us in your search for a vehicle! We appreciate the five stars.

November 01, 2021

We were serviced for two oil changes on both of our new infiniti suv and sedan in about an hour! Fastest service yet! Thank you! More

by Ag.Bullsfan18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

INFINITI of Hoffman Estates responded

Thank you for noticing! Appreciate the five stars

November 01, 2021

Sebastian was excellent in keeping me informed and assisting me through the entire service lifecycle process. I would highly recommend him and his team to anyone looking to have service completed on t More

by Edsarney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

INFINITI of Hoffman Estates responded

Thank you for letting us know how we did on your recent visit with us. We appreciate you!

November 01, 2021

Had to get my car in for service. Was going to take more than a couple of hours to get the work done. Sebastian was very accommodating with giving me a loaner. Even helped me transfer my toddlers heavy car More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

INFINITI of Hoffman Estates responded

Thank you for sharing your experience with us Kathy. We appreciate you!

October 30, 2021

They did a really good job of making sure I had the correct information and filling through with the agreement offered More

by ANTHONY talton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince , Alec Olney
Nov 01, 2021 -

INFINITI of Hoffman Estates responded

We appreciate you!

Nov 03, 2021 -

ANTHONY talton responded

I see why my brother bought four cars from this dealer. Great customer service

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