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INFINITI of Hoffman Estates

Hoffman Estates, IL

4.8
2,025 Reviews
INFINITI of Hoffman Estates | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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1075 W Golf Rd

Hoffman Estates, IL

60169

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Showing 2,025 reviews

November 18, 2021

Was greeted relatively quick , service did seem a bit longer than expected. Waiting room services did help with longer stay. More

by ASHIQUE7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
Nov 26, 2021 -

INFINITI of Hoffman Estates responded

We appreciate the feedback on your visit with us.

November 18, 2021

We were able to get the service we wanted immediately. Our service consultant Sabastian was very courteous and helpful. More

by nalinzshah
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the five stars

Nov 18, 2021 -

nalinzshah responded

You are welcome. You guys are the best.

November 16, 2021

Trevor was my service advisor. He was very professional in the process. He answered all my questions to my satisfaction. My experience with the dealership was extremely satisfying. More

by nahmed1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
Nov 16, 2021 -

INFINITI of Hoffman Estates responded

We appreciate the feedback on your experience with us.

November 16, 2021

Everyone is always very nice. Very helpful and attentive. Very clean and they keep my r clean while working! More

by PLSIMON825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alina Czub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the five stars!

November 14, 2021

Infiniti employees were professional and respectful. I worked with Bill Archibald who was kind, and he took his time during the process. He explained all my options and was very thorough. I am very please More

by BARCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Archibald
Nov 18, 2021 -

INFINITI of Hoffman Estates responded

We appreciate the five stars and feedback on your experience.

November 12, 2021

I want to thank Duane, Vince, Chris, Steve, Kris, Bill, Michael and Stan for making my first car buying experience as easy as possible. All of those guys went over and beyond and I couldn’t be happier with More

by Sam23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Jackson, Joe Richko
Nov 18, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the feedback on your experience with our team members

November 11, 2021

Trevor and the service department are the best in the area. I highly recommended this facility More

by JOHNDEMAKIS16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
Nov 18, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the five stars!

November 09, 2021

Been going here for service on my Q50 past 2 years and they are very attentive, polite, and helpful More

by MSEELEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Alvar
Nov 10, 2021 -

INFINITI of Hoffman Estates responded

We appreciate your loyalty to Infiniti of Hoffman Estates. Thank you

November 08, 2021

This is the cleanest most refined dealership ive been to and I have been to many. The staff are really over the top professional and helpful. The finance manager added extras in without really a conversati More

by RONALDLAMPERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Archibald
Nov 10, 2021 -

INFINITI of Hoffman Estates responded

We appreciate your feedback and the five stars.

November 08, 2021

It wasn’t great . I had clean car loaner for 2 weeks while the dealership was waiting for my at battery. Car is running smooth and pay was on a high side. But manager applied $135 discount. This made i More

by Lovemycar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor , Carlo Alvar, Andrew Petrella, David Taroyan
Nov 10, 2021 -

INFINITI of Hoffman Estates responded

Happy to hear your vehicle is running smoothly and safely again. We do our best to work with our customers and appreciate you.

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