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INFINITI of Hoffman Estates

Hoffman Estates, IL

4.8
2,025 Reviews
INFINITI of Hoffman Estates | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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1075 W Golf Rd

Hoffman Estates, IL

60169

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Showing 2,025 reviews

November 27, 2021

Service by tech Sebastian is great as always. Very great customer service be the service department More

by Madams3278
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

INFINITI of Hoffman Estates responded

Thank you for your feedback on our service team member.

November 26, 2021

I’ve been to the shop twice and both times it was a very professional crew and positive customer experience. More

by arifoguz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Alvar, Andrew Petrella, David Taroyan
Nov 26, 2021 -

INFINITI of Hoffman Estates responded

Thank you for sharing your experience with Infiniti of Hoffman Estates.

November 25, 2021

We have always taken our vehicles there for services and have never been disappointed. Great place and staff More

by yayelcontreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the continued support! We appreciate you as our customer.

November 24, 2021

Trevor was very helpful and prompt with repairing and returning our vehicle. Very good quality of service. More

by n.wair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor slobodian
Nov 26, 2021 -

INFINITI of Hoffman Estates responded

Thank you!

November 23, 2021

I purchased my Q 50 a few years ago and have had good experiences having it serviced there. Sebastian is very knowledgeable and informs me what will need attention in the future and WHY! Better to keep c More

by den.scranton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Alvar, Gary Rosentreter
Nov 23, 2021 -

den.scranton responded

Thanks for great service Sebastian!!

November 23, 2021

Great dealership. I bought a car from them a few months ago, friendly service and staff. They have taken care of my car and any concerns I have had. I Would definitely recommend this place if your looking More

by GERRY.MARTINZ35
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor , Dakota Francis
Nov 26, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the five stars and feedback on your experience. Have a great day!

November 23, 2021

bringing the car back for the second time for the same problem, the starting problem has been fixed More

by FRFLESCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
trevor
Nov 26, 2021 -

INFINITI of Hoffman Estates responded

Good news!

November 22, 2021

They did what I asked them to do and everything turned out fine. That’s the way it should be More

by JPUCL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the five stars.

November 20, 2021

Friendly, patient, cooperative, and respectful is what we felt dealing with Alexei. Hard working individual that has your best interest. Ask for him. You won’t be disappointed. More

by Me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexei Bagrov
Nov 26, 2021 -

INFINITI of Hoffman Estates responded

Thank you!

November 19, 2021

I was pleased with the service. They assessed my issue immediately and it took a short time to fix it. More

by LISABUBBLES01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Alvar, Andrew Petrella
Nov 26, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the feedback on your visit with us.

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