INFINITI of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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When I entered the dealership, I knew that I wanted to buy an Infiniti after having had a J-30 back in the early 1990's and their continued high ratings. Nick, Chris, and Dave were patient, knowledgeable, buy an Infiniti after having had a J-30 back in the early 1990's and their continued high ratings. Nick, Chris, and Dave were patient, knowledgeable, and made buying a new G37x a pleasant experience! More
Great purchasing experience. Nik understood my financial position and how my goal related to the finances They gave me a good deal while having a friendly and educational experience. Didn't waste my time. position and how my goal related to the finances They gave me a good deal while having a friendly and educational experience. Didn't waste my time. Good post purchase follow up and training. More
The professionalism of this dealership was far superior to the others in the area specially the Acura Dealer. Nik continued to work with my on the lease until we had both reached an agreed upon solutions. to the others in the area specially the Acura Dealer. Nik continued to work with my on the lease until we had both reached an agreed upon solutions. The store manager Chris was also outstanding in his personable skills and also providing assistance when needed. I would highly recommend this dealership to all of my friends and family and i will by my next car for this dealership. Thanks again to Nik and Chris for making this deal happen and for going above and beyond what is required. Sincerly Scott Quade More
After several weeks of looking for a used car, found Infiniti of Hoffman Estates. Expecting the long, drawn-out process of purchasing a car, but was pleasantly surprised with the whole process. As I was Infiniti of Hoffman Estates. Expecting the long, drawn-out process of purchasing a car, but was pleasantly surprised with the whole process. As I was on a tight timeframe, they did their best to get me out of the dealership with speed and cut through the headache of buying a car. They really worked with me when it came time to discuss price, match rates, and finalize the deal. Stepped up to the plate and worked with me when I needed floor mats, a second key-fob, and the wheel lock for my G35X. The car was in immaculate condition and almost everyone thinks it's new. Nick was very professional, as well as Mike, and Dave. Dave allowed extra time for me to mull over a few points of the deal and I was able to think about it without feeling rushed. Everything worked out. Again, these guys were very easy to deal with and considered the customer at all times. Very nice facility. When you are there, you certainly don't feel like you are at a car dealership, but more like a Brooks Brothers store when purchasing a suit, etc. Very oriented towards the customer and always ready to help. More
I went into infiniti of hoffman estates looking for a used fx35. I have been shopping online and in actual dealerships for over 6 weeks looking for the perfect one. The only problem at hoffman was all th used fx35. I have been shopping online and in actual dealerships for over 6 weeks looking for the perfect one. The only problem at hoffman was all the fx35's were so nice I had hard time picking one! After several test drives with joel, we picked the one we wanted. Chris came right in and gave us a better deal then we expected without all the back and forth baloney. The facility is beautiful and you are treated very well from the moment you walk into the dealership. Needless to say, we love our new to us fx and highly reccomend infiniti of hoffman for your next used car:-) More
Was treated with courtesy and professionally throughout the entire process. Found the atmosphere at the dealership to be pleasant and inviting. The salesperson was very knowledgeable and comfortable to wo the entire process. Found the atmosphere at the dealership to be pleasant and inviting. The salesperson was very knowledgeable and comfortable to work with. Everyone that I came in contact with was very friendly and helpful. They genuinely wanted my business and made the whole experience one that I would definitely repeat in the future. I rate it 5 stars!! More
Salesperson was vibrandt, well-organized, well-informed of all the necessary purchase protocols. I received a detailed overview on the features of the car and how they are used/activated. Follow-up Servic of all the necessary purchase protocols. I received a detailed overview on the features of the car and how they are used/activated. Follow-up Service work was also done to my satisfaction. The experience was such I have already described it to some close friends. I would definitely work with the dealship again! More
Good dealership, overall experience was good and things continued to improve. Sales service and car service could be a bit faster. Appreciated the way Dorothy took me through the entire dealership and intr continued to improve. Sales service and car service could be a bit faster. Appreciated the way Dorothy took me through the entire dealership and introduced me. She also did a good job explaining the features of the car. More
No pressure sales. Fair prices. I would recommend this dealership to my family and friends. The sales person was professional and knowledgeable. The general manager was fair with my trade-in. Everythin dealership to my family and friends. The sales person was professional and knowledgeable. The general manager was fair with my trade-in. Everything was delivered as promised. The only thing I don't like is that I need to write a lengthier review. More
Went to Hoffman Estates Infiniti to test drive a 2010 G37x, as well as see if they could beat a trade/new car price I had received from Infiniti of Glencoe. Not only were they able to beat the price, bu G37x, as well as see if they could beat a trade/new car price I had received from Infiniti of Glencoe. Not only were they able to beat the price, but the overall transaction went very smoothly. None of this "Let me go talk to my sales manager to see if we can do this" type of interaction where they keep you at the dealer for hours to try to wear you down. I went in, test drove a couple vehicles and we went straight to the General Manager's office to see if they could beat the deal that Glencoe had offered. He beat the deal by $200, I picked out my color and was done with the transaction in about an hour and a half. Will send all my family and friends in the market for an Infiniti to Kevin and Chris. More