INFINITI of Hoffman Estates

Joel is fantastic to work with. He is well prepared, organized and also does detailed research when comparing vehicles (from other dealers, companies, etc.) to the vehicle he is pre He is well prepared, organized and also does detailed research when comparing vehicles (from other dealers, companies, etc.) to the vehicle he is presenting to us. Their pricing is very competitive and with the additional benefits, he does make a case for vehicle purchase. He also patiently goes over all key features of the new vehicle and sets you up, before you drive off their lot. A real pleasure to work with. From -- A Repeat Customer !! More

Worked with Sebastian in service and sales with Steve and Stan. Top experience highly recommend them for service or sales. Thanks again guys! Stan. Top experience highly recommend them for service or sales. Thanks again guys! More

Joel, Stan & Steve were pleasures to work with and they made the purchase of my car one I’ll always remember. During a tornado 🌪️ storm, Steve made sure I felt completely comfortable and safe, providing m made the purchase of my car one I’ll always remember. During a tornado 🌪️ storm, Steve made sure I felt completely comfortable and safe, providing me with details on what to do if we needed to find cover and where to go to stay completely safe. Joel still so knowledgeable, kind and not a pushy salesman's. CHECK THIS** Joel help me look into getting my student loans paid off. (Literally searching the computer on how I can apply for the forgiveness loan) REAL MVP!!! He’s an all around great guy! Joel, Stan & Steve not only made sure I was safe from the tornado, but also were exactly what you wish everyone was like when deciding to make a car purchase. Even though Stan couldn’t get me in a new lease, he was able to make sure I had the best deal possible for purchasing my vehicle. Can't thank them enough for their help. I will forever be an Infiniti of Hoffman fan. More

I stopped in to take a test drive of the Infiniti QX50 the moment I walked in the dealership I was greeted with smiles and extremely impressed on how nice the dealership was. My test drive was with Alec a the moment I walked in the dealership I was greeted with smiles and extremely impressed on how nice the dealership was. My test drive was with Alec and immediately I could see how knowledgeable he was explaining all the features of the car. Answered all my questions with a calm demeanor was polite pleasant and at know time did I feel pressure to buy the car. I was introduced to James and with a smile and wanted to make sure I was enjoying my experience. Marcin was outstanding during the finance part. I have never experienced anything like this buying a car. I would recommend anybody looking for a new or user car ask for Alec and you will not be disappointed. Thank you to all for a great experience looking forward to my new QX 50 More

John went above and beyond providing excellent customer service and responsive communication- answering all of our questions. He was polite, pleasant, and knowledgeable offering a pleasant experience whi service and responsive communication- answering all of our questions. He was polite, pleasant, and knowledgeable offering a pleasant experience which these days, can be hard to find. More

Out of state customer here and Joel made the process so easy. Great communication along with custom videos. easy. Great communication along with custom videos. More

Joel was a pleasure to work with and the next car purchase I make will be with him! Knowledgeable, kind and not pushy at all. Him and James were both exactly what you wish everyone was like in the purchase I make will be with him! Knowledgeable, kind and not pushy at all. Him and James were both exactly what you wish everyone was like in the car selling business. Can't thank them enough for their help. More

Joel was wonderful to work with when purchasing my vehicle. He's a great guy who made everything very clear and understandable for me. If you're looking for someone to guide you through this process, vehicle. He's a great guy who made everything very clear and understandable for me. If you're looking for someone to guide you through this process, Joel is your man. More

Sales Representative Ivan Bedolla was extremely helpful with the purchase of my new vehicle. From working with him via txt, email, by phone or in person, he made the process very easy and everything went q with the purchase of my new vehicle. From working with him via txt, email, by phone or in person, he made the process very easy and everything went quickly and smoothly. Thanks Ivan! More

he was courteous, thoughtful and knowledgeable, and seem to have customers best interest at heart with an element of kindness. That was awesome. to have customers best interest at heart with an element of kindness. That was awesome. More