INFINITI of Hoffman Estates

Pat was great. The experience was very pleasurable with no pressure at all. The only thing I would have liked was for a little more knowledge on the car I was looking at. I asked a couple questions Pat was no pressure at all. The only thing I would have liked was for a little more knowledge on the car I was looking at. I asked a couple questions Pat wasn't sure of that seemed pretty basic. I also would have liked to have been provided a CarFax without asking (which I forgot to do). If I can still get it that would be wonderful for my records. Nonetheless, it was a very worthwhile trip, experience, and purchase. More

Jason was respectful, patient. low key, while being very knowledgeable and helpful. He went out of his way, as did Mike, to work within our time frame and to provide us with all of the information we reque knowledgeable and helpful. He went out of his way, as did Mike, to work within our time frame and to provide us with all of the information we requested. We never felt pressured. We felt that Jason and Mike worked with us in a positive manner to the satisfaction of both sides. Our car buying experience was the best we have ever had. More

Much better experience than at the other dealers (Lexus, Acura & other Infiniti dealer). Alan Murad was very knowledgeable & helpful without pushing me to make a quick decision. Leased a M37X at a very re Acura & other Infiniti dealer). Alan Murad was very knowledgeable & helpful without pushing me to make a quick decision. Leased a M37X at a very reasonable price. Alan knows the workings of the car backwards and forwards and made it easy to understand all the new technology in this car. The entire experience was the best I've had. More

I worked with Mark Krolikowski. Mark did a terrific job answering every question that I had and provided me with additional information I didn't think of. He was very accomodating without being pushy. I answering every question that I had and provided me with additional information I didn't think of. He was very accomodating without being pushy. I was evaluating Infinity, Acura and Cadillac. Mark brought the Infinity vehicle to a Motor Works Cadillac deal, so we could look at them side by side. Mark is very professional and will do everything he can to exceed your expectations. More

Nick Joshi and Chris Conglis made my vehicle purchase a great experience. They go above and beyond what other dealers will do to make sure you are completely comfortable with your decision. This is my seco great experience. They go above and beyond what other dealers will do to make sure you are completely comfortable with your decision. This is my second vehicle from them, and I am always taken care of. I would recommend them anytiime! More

I worked with Jason Kopczynski, who was phenominal to work with! He is not your average "sales guy". He was not pushy and very helpful. I would go back to him in a heartbeat and encourage everyone loo work with! He is not your average "sales guy". He was not pushy and very helpful. I would go back to him in a heartbeat and encourage everyone looking for an Infiniti to talk to Jason first! I trust him. The car I got was what I was looking for and for a fairly good value. The service from Jason was outstanding. He went above and beyond in the sales process and made sure I was completely satisfied with my purchase. More

The entire experience was very pleasant.. Nik really went the exta mile and maintained a high level of professionalism through my purchase period. He did a great job explaining the benefits of this car went the exta mile and maintained a high level of professionalism through my purchase period. He did a great job explaining the benefits of this car to me and the dirrerence between pre-certified and not-precertified. More

We have purchased four used SUVs through Mike Smalley over the years. Two from Infinit Hoffman. The whole experience was above excellence. Pat Bray was very courteous, helpful, considerate, and just a over the years. Two from Infinit Hoffman. The whole experience was above excellence. Pat Bray was very courteous, helpful, considerate, and just allowed us to have a no pressure experience overall. The whole experience from start to finish was a breeze and we were treated with professionalism and respect. Mike S. went above and beyond and even offered changing out the old, worn out remotes for us and getting us a second key for the truck. He was very honest and open about information/history of the truck we were buying. This time around, it just felt like we were "old friends" :)! Will definitely be buying our future cars at this dealership. All employees there were very friendly and courteous as well. Just an excellent overall experience and I highly recommend this dealership. More

This was by far the easiest and most pleasant car buying experience I have ever had. I am a mother of 5 kids with a full time job and little time to go shopping for anything much less a car. I was searchi experience I have ever had. I am a mother of 5 kids with a full time job and little time to go shopping for anything much less a car. I was searching online for a used car when I came across the Pathfinder. Nick was kind enough to work with me over the phone since I lived about an hour away from the dealership. When I got to the dealership for the purchase, everhthing had already been set up, and I only had to wait a short time for the bank approval of the vehicle purchase. Hands down a perfect buying experience and I would recommend Nick to anyone looking for a car. More

This was my first time purchasing a car from Infiniti. My overall experience at this dealership was fantastic. Even the reception personnel were friendly! Alan Murad was the car salesman who helped me find t overall experience at this dealership was fantastic. Even the reception personnel were friendly! Alan Murad was the car salesman who helped me find the right car. He was awesome!! He had a ton of patience with me and wasn't overly aggressive in pushing me into a decision. I was very comfortable working with him; he had a great sense of humor. More