INFINITI of Hoffman Estates

I took my car in yesterday for an extended warranty repair. Both front wheel bearings and 1 front tie-rod needed to be replaced which was covered under the warranty. The service department ended up hav repair. Both front wheel bearings and 1 front tie-rod needed to be replaced which was covered under the warranty. The service department ended up having to break off both of my front ABS sensors because they were rusted out. I also had to pay for an extra hour of labor for the tie-rod installation as my extended warranty company didn't alot enough time for the dealership. I ended up buying two new OEM sensors from Amazon.com for $220 and saved over $200 over the dealership price; Joe installed them at no charge for me. *This is the second time I had to take in my '05 FX35 for front wheel bearing and tie-rod issues in the last 12 months and it only has 67,000 miles on it. More

I was shopping for a new QX for awhile. Joel kept me informed througout a couple of months until I found what I was looking for. He passed me on to Jason K. We were able to get the deal done. Took a informed througout a couple of months until I found what I was looking for. He passed me on to Jason K. We were able to get the deal done. Took a bit longer than I thought it should to get out of there but it was done. He also took care of a scratch that was on the vehicle the next week. The sales manager was very friendly as well as helpful. Thanks guys. More

I had been looking for a new vehicle for about 2 weeks and I always thought Infiniti was out of my price range. I was looking online one night and looked at the G25x and saw that it was possible for me t and I always thought Infiniti was out of my price range. I was looking online one night and looked at the G25x and saw that it was possible for me to own this car. I had emailed the dealership with the interest of getting a G25x black on black and within a half hour, Eugene had replied back letting me know he had one in stock. I told him that I would arrive on Saturday morning around 9-10 and sure enough Eugene was waiting for me. Took it for a test drive and absolutely fell in love with the car. Coming from a sports car that had a lot of power, I was ready for luxury and comfort and Eugene fixed me up with the right car. Thanks to Eugene and the rest of the staff at Hoffman Estates Infiniti, I drove away in my new car a few hours later. One of the friendless dealerships I have been too and Eugene is a top notch Sales person who is very knowledgeable More

Alan Murad is the reason I purchased the car, thanks to his persistance and diligence in researching for needs he was able to find what I was looking for. I feel that Alan is a great assett to Infiniti Ho his persistance and diligence in researching for needs he was able to find what I was looking for. I feel that Alan is a great assett to Infiniti Hoffman Esates Alan, Thank you very much, I appreciate all your help. More

My overall experience with infinti hoffman was a great one. I was interested in a 2008 infiniti g35x sport. I put my contact information on their website and i would say about a half hour later Jason cont one. I was interested in a 2008 infiniti g35x sport. I put my contact information on their website and i would say about a half hour later Jason contacted me asking if i was able to come in. I was there one hour later and was greeted by Jason in a friendly manner, we took the car for a test drive. We sat down to work out the financing and i was able to get a decent rate. I drove home that night in my new car. More

I would highly recommend this dealership. It is difficult to make a decision about a new car, but I felt Joel and Mike, and the rest of the people I met there were knowlegeable, friendly, and very down to ea to make a decision about a new car, but I felt Joel and Mike, and the rest of the people I met there were knowlegeable, friendly, and very down to earth. If you love infinitis, then you will love this dealership. More

No pressure sales. Very easy and informated. This is my second car from here and everyone from service to sales are great. I will reccommend to others. second car from here and everyone from service to sales are great. I will reccommend to others. More

OUTSTANDING SALEMANSHIP. Joel did a GREAT JOB explaining the car's features. Mike Smalley is THE BEST SALESMAN I had EVER dealt with in buy a New Car. HE TRULY WORKS FOR THE CUSTOMER IN EVERY WAY POSSIBLE. the car's features. Mike Smalley is THE BEST SALESMAN I had EVER dealt with in buy a New Car. HE TRULY WORKS FOR THE CUSTOMER IN EVERY WAY POSSIBLE. THIS DEALERSHIP SHOULD BE PROUD TO HAVE THESE INDIVIDUALS. THANKS Mike and Joel. More

I truly enjoyed working with everyone at Infiniti of Hoffman Estates. I especially enjoyed working on the initial deal with Jason Yap. Jason was straight-forward from the beginning of the negotiations. Hoffman Estates. I especially enjoyed working on the initial deal with Jason Yap. Jason was straight-forward from the beginning of the negotiations. We worked out a fair deal for a 2011 Infiniti G37x AWD vehicle. The completion of the deal was just as pleasurable an experience with Jason Kopczynski . I was in and out of the dealership within 2 hours. That doesn’t happen very often and has never happened with my prior new car buying experiences. I was impressed by the Sales Manager, Michael Smalley. Mike gave me what I wanted on my trade-in which sealed the deal. I also decided to purchase the extended warranty for added peach of mind. I forgot the gentlemen’s name that convinced me to buy the extended warranty but he was great. I look forward to a long relationship with Infiniti of Hoffman Estates. More