INFINITI of Hoffman Estates

I dealth with Internet Sales (Dottie) and Ronnie onsite. They were honest and immediate with responses to my multiple questions. During price negotiations, I did speak with Stuart who was NOT high pressure They were honest and immediate with responses to my multiple questions. During price negotiations, I did speak with Stuart who was NOT high pressure, but rather we sat down and worked the true numbers for the deal. There was a missing spare tire when I purchased, and they arranged to have it repaired at Nissan and also gave me a loaner car so I wasnt without transportation. I am very pleased with the sales and service I received, and will admit, of all the cars I have bought in my lifetime, this was the easiest and most positive experience I have had. I highly recommend the dealership and Ronnie as their salesperson. More

It was a pleasure to work with Ronnie at Hoffman Estates Infiniti. He went out of his way to help me identify the right vehicle. He was friendly, courteous, up front and professional. I would definitely Infiniti. He went out of his way to help me identify the right vehicle. He was friendly, courteous, up front and professional. I would definitely recommend Ronnie and Infiniti Hoffman Estates. More

David and his team were quick, straight forward, and very helpful through the process. I had to drive 3.5 hours from where I live so David made sure we had everything finalized before I departed to get the helpful through the process. I had to drive 3.5 hours from where I live so David made sure we had everything finalized before I departed to get the car, and when I arrived he was very efficient and held true to his word on everything we discussed. These guys are professionals and made the buying experience extremely pleasant. More

I lost my original Infiniti ex35, due to a flood in my area. I was searching on the Internet for a replacement and came across the Hoffman dealership. The service was great! I did not receive any issues, area. I was searching on the Internet for a replacement and came across the Hoffman dealership. The service was great! I did not receive any issues, or any doubts that they wouldn't be able to help me. Javier welcomed me with open arms, and I really appreciate it. Thanks to the Hoffman estates Infiniti team!!!! More

The first time I met Javier he was very friendly and went out of his way to make me feel comfortable. I have bought many new cars in my lifetime and this was the fastest car that I have ever purchased. We out of his way to make me feel comfortable. I have bought many new cars in my lifetime and this was the fastest car that I have ever purchased. We had a slight glitch with the car that he had tagged for me to get from another dealership because another dealership stole it from us even though they didn't have a buyer for it. Javier found me another car very fast and had it to me in less than a week. When I came to pick it up he was busy but tried his hardest to work with me and the other customers and did it in a very professional manner. I would definitely buy another car from him. More

Dave was very helpful, knowledgeable and trustworthy when helping me pick out my new car. He was thorough and gave me detailed explanations on every feature and knew the vehicle's history. Overall, it was a helping me pick out my new car. He was thorough and gave me detailed explanations on every feature and knew the vehicle's history. Overall, it was a great customer service experience. More

By far the best saleman I have worked with in my 35 years of purchasing cars. the time taken with making sure that all things were understood was extraordinary. There was no hassle and no games. of purchasing cars. the time taken with making sure that all things were understood was extraordinary. There was no hassle and no games. More

David took time to answer all of my questions and, to explain the features of my new car. He was very patient as I changed my mind several times. The price on the new car was fair. The trade in allowance explain the features of my new car. He was very patient as I changed my mind several times. The price on the new car was fair. The trade in allowance was a little low, but I am satisfied and would deal with the dealership again. More

Bought a Infiniti EX35 Journey from here. David waited till after hours to show me the car on a Friday. I was quite impressed with the service. We finished the negotiations and paperwork very quicly. Deal till after hours to show me the car on a Friday. I was quite impressed with the service. We finished the negotiations and paperwork very quicly. Dealer was not pushy about the sale or the optional offerings. I felt it was a great experience and overall very satisfied with the service of the dealership staff. Will consider them very strongly if I buy another car in the near future. More