INFINITI of Hoffman Estates

Perfect service every time we need it. Sebastian is professional in every detail. Very friendly and helpful service via phone. Sales service is also a pleasure, we bought two cars in this place with J professional in every detail. Very friendly and helpful service via phone. Sales service is also a pleasure, we bought two cars in this place with Joel’s great help. More

The client advisor I worked with at Infiniti of Hoffman Estates, Joel, is a true professional. Joel's follow-up, responsiveness and his commitment to making the purchase of my new car a simple experience w Estates, Joel, is a true professional. Joel's follow-up, responsiveness and his commitment to making the purchase of my new car a simple experience was second to none. Make sure you ask for Joel when you walk into this dealership - you will not be disappointed. More

Always helpful and straightforward with lots of information about the services and their costs. The experience was as positive as could be and in a comfortable environment. information about the services and their costs. The experience was as positive as could be and in a comfortable environment. More

Clean, friendly, service oriented, flexible hours, responsive via phone and email, convenient location, flexible test drive options. responsive via phone and email, convenient location, flexible test drive options. More

Made the car buying experience painless and for once actually enjoyable. My salesman Joel was amazing the whole time.and delivered on all his promises. I would definitely recommend them actually enjoyable. My salesman Joel was amazing the whole time.and delivered on all his promises. I would definitely recommend them More

Their customer service was great. I bought from another state and their attention to detail was excellent. They answered all of my questions promptly and followed up after I received my vehicle. state and their attention to detail was excellent. They answered all of my questions promptly and followed up after I received my vehicle. More

After being there for two hours I was charged $300 in labor. Plastic surgeons do not make this much hourly. I will not be returning and will service my car elsewhere for cheaper. labor. Plastic surgeons do not make this much hourly. I will not be returning and will service my car elsewhere for cheaper. More

I had a very positive experience on the service of my QX50, infinity SUV at Hoffman Eststrs infinity. The service consultant..Trevor, After checking my car for 15?minutes explained me, what needs to be QX50, infinity SUV at Hoffman Eststrs infinity. The service consultant..Trevor, After checking my car for 15?minutes explained me, what needs to be done on thdcarand expkauned the charges. I waited in a verycomfortable waiting lounge with complimentary hot and cold drinks and a smart YV on the wall. It took less than yeo hours..An assistant brought the final inboice and explained to me the work done on my card. Upon my request he also showed me how to navigate some buttons and switches on the dash board. Over all it was a positive experience, all around😀 More

We worked with Bill and he was absolutely amazing. He was not pushy and was able to accommodate us to meet our needs. He was able to deliver everything as promised. The Infiniti that we had purchased had a b not pushy and was able to accommodate us to meet our needs. He was able to deliver everything as promised. The Infiniti that we had purchased had a broken tail light and they had a new one delivered within the week. I would recommend him and the dealership. Very professional and easy going. More

Trevor was very helpful and patient. Very easy to talk to. Trevor is a good representative of your fine dealership to. Trevor is a good representative of your fine dealership More