INFINITI of Hoffman Estates

I presently own two Infinity vehicles and would have to say that my car buying experience with Gino at the Infiniti of Hoffman Estates was top notch and the service there has been great. Gino worked hard t say that my car buying experience with Gino at the Infiniti of Hoffman Estates was top notch and the service there has been great. Gino worked hard to get me a good trade in value of a non-Infiniti in order to get me into my M at the right price. He was easy to get a hold of to answer many questions I had about my car well after the night I bought it. The perks of the Washworks membership was such an added bonus of buying from there as well. Filli and his guys work hard to keep the car looking good even through the Chicago winter months. More

I was very impressed with this dealership. It was clean and inviting. The sales people that worked with me (Joel and Geno) were very friendly and professional. They were not your typical pushy/annoying c and inviting. The sales people that worked with me (Joel and Geno) were very friendly and professional. They were not your typical pushy/annoying car salesmen. Joel had extensive knowledge on the vehicle that I purchased. He spent a great deal of time showing me all of the options and how everything works. Geno was also very helpful and he made sure that I knew exactly how to use my remote start before leaving the dealership. The general sales manager, Rich, was a pleasure to work with. This is the first time that I actually enjoyed buying a car. No one in this dealership was pushy or kiniving. I got an excellent deal on my purchase and I never felt like I was being taken advantage of. The people at this dealership took the time to listen to me and my needs. They were all wonderful and I encourage anyone and everyone to check out this dealership! More

I have purchased 2 new and 1 used Infiniti G's from Joel Gappa and Infiniti Hoffman Estates. The purchases ranged from 2007 - 2013. I remained very satisfied with sale and post sale experience with Joel Gappa and Infiniti Hoffman Estates. The purchases ranged from 2007 - 2013. I remained very satisfied with sale and post sale experience with both Mr. Gappa and Dealership. I would highly recommend them to anyone in the market for a new or used car. More

Used car purchased We were met at the entrance, and directed to our sales person. Andrew was friendly, personably and direct In answering our questions. He had the ca We were met at the entrance, and directed to our sales person. Andrew was friendly, personably and direct In answering our questions. He had the car we wanted to look at prepared and ready for a test drive. The car looked great. The test drive went well, a chance to get a feel for the car. We asked for the sales manager and Andrew quickly brought him to his office for furthering questions about the car. Andrew and the sales manager answered all of our questions and after some negotiations, we purchased the car. We were very pleased with the whole process, service and price. We drive the car home and they came the next day to pick up my car that we traded in. Great service. I would recommend this dealer and their staff. Tom Atkins More

Sales Rep Andrew the sales rep went out of his way to make sure all my questions were answered and I got everything I needed for my used Mercedes Benz, which I Andrew the sales rep went out of his way to make sure all my questions were answered and I got everything I needed for my used Mercedes Benz, which I got at a great price. More

Great Service This is the second time purchasing a used car from Infiniti of Hoffman Estates. Gino was very helpful and professional. Good service and good experien This is the second time purchasing a used car from Infiniti of Hoffman Estates. Gino was very helpful and professional. Good service and good experience! More

Geno was a pleasure to work with. He was very accommodating and even stayed late just in case we decided to go through with the purchase last night, which we did. His pleasant and friendly demea accommodating and even stayed late just in case we decided to go through with the purchase last night, which we did. His pleasant and friendly demeanor put us at ease through the entire process. I would definitely recommened others to Geno at Infinity Hoffman Estates! The Finance Manager was also a pleasure! Making such a huge investment is nerve wracking, but everyone we came in contact with was so nice and really made us feel comfortable. So thank you!! More

GIno helped make my purchasing experience pleasurable. He was knowledgeable and professional. He even went above and beyond by giving me a ride all the way out to Woodstock to deliver the car after hours on was knowledgeable and professional. He even went above and beyond by giving me a ride all the way out to Woodstock to deliver the car after hours on a Saturday! That's great service. Oh yes,,, just so happens my wife LOVES her new QX60 Hybrid too. Everybody wins. Thanks Gino ! More

Infiniti of Hoffman Estates I bought my Infiniti from Infiniti of Hoffman Estates few months ago. My salesman Geno Cabana gave me excellent service and a great price. Buying a ca I bought my Infiniti from Infiniti of Hoffman Estates few months ago. My salesman Geno Cabana gave me excellent service and a great price. Buying a car from him was a great experience! More

When first searching for the car we wanted to purchase we had sent in a few online requests. Eugene Cabana was the most responsive and helpful, we were impressed by how quickly he got back to us, found exa had sent in a few online requests. Eugene Cabana was the most responsive and helpful, we were impressed by how quickly he got back to us, found exactly what we wanted and worked around our schedule to get us the car. Eugene is a great guy; friendly, genuine, and fast. We went in and he took care of everything, it was the least painful car purchasing experience we have ever had. What a relief. Even 6 months after the purchase he took care of our first oil change AND resolved a minor maintenance issue; no questions asked, fast, free of charge. I have no complaints regarding any step of the process from making initial contact to post-purchase, and he set us up with the MotorWerks WashWerks, a great perk and just a continuation of excellent service. Thanks Geno!! More