INFINITI of Hoffman Estates

Family Van Anthony really bent over backwards to make sure we were 100% satisfied with our purchase. Great overall experience. We would definitely recommend Infi Anthony really bent over backwards to make sure we were 100% satisfied with our purchase. Great overall experience. We would definitely recommend Infiniti of Hoffman Estates. More

Thank you Tony! My husband and I were very impressed with the compassion and patience Tony expressed on our visit to Infiniti in Hoffman Estates! He made us feel very My husband and I were very impressed with the compassion and patience Tony expressed on our visit to Infiniti in Hoffman Estates! He made us feel very comfortable which is important when making a decision on purchasing a car. He is very knowledgeable and answered all our questions which ultimately led us into buying our beautiful Q50.Tony is definitely an asset to have as a salesperson and Infiniti should be proud to have him on their team!! More

Wonderful Experience! I've purchased many cars over the years and this was the best experience yet. I absolutely loathe high pressure sales tactics so I was pleasantly sur I've purchased many cars over the years and this was the best experience yet. I absolutely loathe high pressure sales tactics so I was pleasantly surprised that it didn't happen. My sales professional was Anthony Guzman. We hit it off immediately. He was warm, friendly, personable and knowledgeable. I had an appointment with Anthony, set for my convenience, a few days out. I received a warm greeting and he was prepared to show the vehicle I came in to view. He didn't try to upsell me or steer me to a different vehicle. We just focused on the one vehicle I inquired about. Within 30 minutes, I test drove the vehicle, my questions were answered and I presented my offer and a received a response. No haggle! Even the paper work was done in rapid time by Rich. I have never purchased a car so quickly! It was a great experience. More

Not sure what goes here Great and easy process. No hassle and salesman took the time to show me all options and brands in my price range! Thanks for the great service! Great and easy process. No hassle and salesman took the time to show me all options and brands in my price range! Thanks for the great service! More

Good dealer, great smooth experience We just stopped by to check out some cars and chat with sales person Ronnie who was busy with a client at the time so he directed us to John Lee - a v We just stopped by to check out some cars and chat with sales person Ronnie who was busy with a client at the time so he directed us to John Lee - a very simple, friendly, patient and yet extremely professional sales guy. It was on Saturday before Mother's Day and Mr. Lee was with us showing the car when his mom called and I was so pleasantly touched that he excused himself and went to talk to her- that told us how genuinely nice and caring this family guy was and this has build a huge trust in him. Well, we ended up buying the car that day and could not be happier with it so far! Mr. Lee got us a good deal (it was a bit over our budget tho) but he was not pushy -it was our decision after all. He guided us through the whole process all the way until we drove away in our new car. He said he would always be there for us if we have any questions or concerns and I truly believe him! Thank you, John Lee and Ronnie too for introducing us to him:) More

Amazing all around! Josh at Infiniti Hoffman Estates was awesome! He found the SUV I wanted right away and made the deal happen. It was the easiest car buying experienc Josh at Infiniti Hoffman Estates was awesome! He found the SUV I wanted right away and made the deal happen. It was the easiest car buying experience I have ever had...everything went so smoothly and I was in and out of there with my new car in under an hour. When I discovered a few things I couldn't figure out, I went right back and Josh was able to help me with all of it. Josh was amazing and I would recommend him and this dealership to everyone! I've since been back for an oil change and the service department is excellent. Oil change was quick and they cleaned my SUV too! Great service! Infiniti of Hoffman Estates and Josh Ruffner are hands down the best! More

Great job by Andrew! I bought the Infinity QX60 2 days ago at this dealership. i had done my research on TrueCar. The negotiation was painless. I gave them my final pric I bought the Infinity QX60 2 days ago at this dealership. i had done my research on TrueCar. The negotiation was painless. I gave them my final price and Andrew was able to work it out with his Sales Manager. The fastest car negotiation I have ever had. Andrew was very friendly! More

Classy! This was my first car purchase and it was a great and positive experience. My salesperson was Andrew who was very patient with me in trying to find a This was my first car purchase and it was a great and positive experience. My salesperson was Andrew who was very patient with me in trying to find a car that I was comfortable with. The sales manager Rich was honest and worked with me to make sure I was happy with my car. Joel gave me the tutorial after I bought the car he explained how to work everything. All of the staff is polite and helpful. They work as a team and do a great job! More

QX60 Purchase - Great Experience We went in over the weekend to look at the QX60. We were greeted by David Gibson who showed us the new model and gave us a test drive. He was extremel We went in over the weekend to look at the QX60. We were greeted by David Gibson who showed us the new model and gave us a test drive. He was extremely courteous and knowledgeable. At no point did we feel he was pressuring us to buy the car or to make a quick decision. He was very helpful about all aspects of not only the car, but our potential ongoing relationship with the dealership, etc. We left to test drive a different vehicle at another dealership. Not only was the car not up to the quality of the QX60, but our experience at that dealership was not nearly as pleasant. Our decision to go back later that afternoon to buy from David was easy. When we picked up the car David noticed a scratch and immediately worked to get it taken care of. He wanted the car to be in perfect shape and went to great steps to take care of us. I highly recommend both the dealership and David Gibson. More

Thanks Geno Geno was very personable and professional. He was willing to go the extra mile. He never pressured to close a sale. The entire team made my family fee Geno was very personable and professional. He was willing to go the extra mile. He never pressured to close a sale. The entire team made my family feel welcomed. More