INFINITI of Hoffman Estates

Mackenzie Combs We came in to find a car with a reasonable price and in good shape with good miles. Before Infiniti we had looked at 3 other dealerships, when we got We came in to find a car with a reasonable price and in good shape with good miles. Before Infiniti we had looked at 3 other dealerships, when we got to Infiniti we met Mackenzie and we instantly trusted her! She's honest, very knowledgeable and got things done ASAP! She didn't try to get us to buy over our range she got us a great deal with a great car! The next time we're looking for a car we'll be going straight to her! More

great experience I love how they were able to get me finance for the first time buying a vehicle. Sales person and finance manager were friendly at all time I totally I love how they were able to get me finance for the first time buying a vehicle. Sales person and finance manager were friendly at all time I totally will recommend and share my experience with friends and family. More

Excellent Customer Service! Walter Watts made the purchase of our new car enjoyable. I felt very little pressure during the buying process. It only took a few minutes to know t Walter Watts made the purchase of our new car enjoyable. I felt very little pressure during the buying process. It only took a few minutes to know that Walter was not only knowledgeable but would be someone I would like to work with. After the purchase, he brought a minor maintenance item to my attention. His response: "Don't worry, we will take care of it and I can take care of that right now!". I would highly recommend Walter to anyone considering buying a new car. You will NOT be disappointed. More

Jason was awesome! Purchased a used vehicle on 3/7/15 with the help of Tony and Rick. My new vehicle began to make a noise but I didn't worry because Rick made sure I go Purchased a used vehicle on 3/7/15 with the help of Tony and Rick. My new vehicle began to make a noise but I didn't worry because Rick made sure I got a vehicle with WARRANTY! So I took the vehicle in on 3/11/15 and met with Jason and he was awesome my vehicle was repaired then and there in about 2 hours. Rick and Tony were awesome while I waited, they offered me snacks and refreshments! Once finished Jason also offered to help me with my son and that was very appreciated! More

Wonderful experience Rick and Tony helped me a lot and found a beautiful safe vehicle for me and my 2 month old son! I appreciate them both for taking their time and actua Rick and Tony helped me a lot and found a beautiful safe vehicle for me and my 2 month old son! I appreciate them both for taking their time and actually helping me instead of rushing a sale! More

Positive Experience Walter was easy to work with, professional and thoroughly detailed a G37XS for me and my wife. Great buying experience from start to finish. Thanks Walter was easy to work with, professional and thoroughly detailed a G37XS for me and my wife. Great buying experience from start to finish. Thanks Walter! More

Professional Experience My wife and I were looking for an FX35 with low miles. Walt showed us a 2011 model that was certified. He gave us plenty of time to make our decisio My wife and I were looking for an FX35 with low miles. Walt showed us a 2011 model that was certified. He gave us plenty of time to make our decision as the interior color was not my wifes first choice. He explained the features of the car and was very knowledgeable about it. He followed up with a couple of items that needed to be taken care of and I would highly recommend Walt and Infiniti of Hoffman Estates for your car buying experience. More

Great service Definitely come here to purchase your new or used car, we bought a used infinity Fx35, our salesman Jon was very helpful from the moment we walk in, i Definitely come here to purchase your new or used car, we bought a used infinity Fx35, our salesman Jon was very helpful from the moment we walk in, in finding a car to fit our needs, and to fit our budget. We couldn't be more satisfied with the great service provided. Definitely will come back in future when we are ready for another vehicle. And will recommend to friends and family. Great choice!!! More

Geno cabana made it happen. Geno was awesome he wasn't a typical sales guy and treated me as a friend. When i walked in there he jumped in to help me right away. Thanks geno a Geno was awesome he wasn't a typical sales guy and treated me as a friend. When i walked in there he jumped in to help me right away. Thanks geno and Rick the manager was great as well. More

Great experience finding our new Infiniti Tony worked with my wife and I to find us the perfect SUV to fit our family and budget. Tony is very knowledgeable about the vehicles, and provided gr Tony worked with my wife and I to find us the perfect SUV to fit our family and budget. Tony is very knowledgeable about the vehicles, and provided great customer service before, during, and went above and beyond after the sale to make our experience perfect. More