INFINITI of Hoffman Estates

Overall good experience The dealership didn't really budge much on a used M3, but the price was fair enough so I ended up taking it since it was what I was looking for. Sale The dealership didn't really budge much on a used M3, but the price was fair enough so I ended up taking it since it was what I was looking for. Sales guy was nice, but head of sales was fairly blunt, which isn't necessarily bad for what it's worth. More

QX56 or QX80 I brought a QX80 from HEI and from Tarlan. We went back and forth over the 56 vs.80. He was very knowledgeable about both cars and provided insight fo I brought a QX80 from HEI and from Tarlan. We went back and forth over the 56 vs.80. He was very knowledgeable about both cars and provided insight for me. I was also looking at others Infiniti dealers, not once did Tarlan or Rick bad mouth them. I really appreciate that, nor dId the other dealer bad mouth HEI. They followed up with me for a couple of days until I was ready to buy. Ryan did a great job during the financing and provideo me with great information. Great experience overall. I will recommend this dealership to others. More

Always the best Can't say enough about Infiniti of Hoffman Estates. Friendly, knowledgeable, and Joel went above and beyond, keeping us informed on our Q60 Red Sport Can't say enough about Infiniti of Hoffman Estates. Friendly, knowledgeable, and Joel went above and beyond, keeping us informed on our Q60 Red Sport Coupe from the time we ordered until delivery. He assisted in the selection of options and colors, and upon delivery, showed us how all the bells and whistles worked. His dedication and professionalism keep us coming back to this dealership. Ryan (finance) was courteous and a pleasure to work with. As for service representative, Kira has always given us 100%! No matter what the problem, she handles it with care, honesty, and efficiency. All in all, this dealership will keep our business. More

Unmatched customer service! I have to say my experience with my purchase was polished. Team had great presentation on the sales floor as well as umong each other. My professional I have to say my experience with my purchase was polished. Team had great presentation on the sales floor as well as umong each other. My professional, Tim, was honest and willing to go above and beyond for my business. I will be shopping here and recommending my friends and family. Thank you More

Great Experience I went to the dealership with the intention of purchasing a car if the price was right and the product was excellent and both goals were pleasantly e I went to the dealership with the intention of purchasing a car if the price was right and the product was excellent and both goals were pleasantly exceeded. I'll be back. More

Dodie provided great customer service!!! The dealership provided great customer service. Everyone was friendly and receptive to our needs. We test drove, we shopped, and enjoyed our entire b The dealership provided great customer service. Everyone was friendly and receptive to our needs. We test drove, we shopped, and enjoyed our entire buying experience. More

Great Dealership! Dodie made the experience of buying a car, effortless for me! He was very professional, kind and dedicated to making sure I was happy. Ryan in financ Dodie made the experience of buying a car, effortless for me! He was very professional, kind and dedicated to making sure I was happy. Ryan in financing was great as well! I will be sending everyone I know to your dealership! More

Michael Smalley in fiance provided World Class Service . He is a honest and straight to the point guy! I would recommend him to my friends or family if they needed financing from Infiniti of Hoffmen Estat . He is a honest and straight to the point guy! I would recommend him to my friends or family if they needed financing from Infiniti of Hoffmen Estates. More

Couldn't ask for anything more! Absolute great experience. I inquired on a vehicle that I saw online and had an immediate friendly response from the manager, Marcin. He was very op Absolute great experience. I inquired on a vehicle that I saw online and had an immediate friendly response from the manager, Marcin. He was very open and welcoming to my inquiry. Shortly thereafter the salesman Dodie contacted me. I had several questions for him and he responded well after hours. We worked out a time to come look at the car and when I pulled into the lot Dodie was there with a warm welcome and a smile on his face. He had the car started and warmed up and ready to test drive. He was very knowledgeable on the vehicle and all of it's features. He was also very easy to talk to and allowed me to relax and enjoy the test drive. I had time to drive for more than a few minutes to get a good feel for the vehicle. After the test drive I was very interested in purchasing. We discussed all the details and were to the point of discussing financing. I was introduce to Ryan the Finance Manager. He discussed what I was looking for and came back with a great finance rate for me. Also very personable and easy to work with. I was also introduced to Andrew Richter who provided me quotes for insurance as a courtesy. It turns out that the rates I was quoted are much better than what I am currently paying. Glad he stopped by. We have been talking details and I'm ready to switch. All and all great team at Infinity in Hoffman Estates. I will highly recommend them to my friends and family! More

Highly professional, friendly, and helpful. Knowledgable . Atanas represented the customer and the interest of the dealership. He knew the car that I was interested in and advocated for me. Top Notch! Atanas represented the customer and the interest of the dealership. He knew the car that I was interested in and advocated for me. Top Notch! More