INFINITI of Hoffman Estates

Did Not Quit on My Deal Joel never quit on my deal. He worked to find me the right car and communicated the whole way. Malik was great to work with and Kira is simply amazing Joel never quit on my deal. He worked to find me the right car and communicated the whole way. Malik was great to work with and Kira is simply amazing!. More

Great Customer Service We purchased a 2014 Audi Q7. Our salesman, AP, was a pleasure to work with and provided excellent customer service! He is a no-pressure salesman and We purchased a 2014 Audi Q7. Our salesman, AP, was a pleasure to work with and provided excellent customer service! He is a no-pressure salesman and made our car-buying experience very easy. He went beyond the call of duty and picked me up (an hour away from the dealership) to make the sale complete. Once I was there they had everything ready to make a quick and smooth transaction! AP called the next day to see how the ride home went and even followed up a week later! He's even tracking down a missing owners manual! More

"Outstanding " "Erick Martinez offered the best car buying experience that anyone could ask for" and because of the level of service I will definitely be doing busi "Erick Martinez offered the best car buying experience that anyone could ask for" and because of the level of service I will definitely be doing business with Infiniti of Hoffman States . Thank you Erick! More

Atanas went above and beyond! Shopping for and buying a car at Infiniti of Hoffman Estates was a great experience. From the receptionist to the people on the sales floor, to the Sa Shopping for and buying a car at Infiniti of Hoffman Estates was a great experience. From the receptionist to the people on the sales floor, to the Sales Manager, Malik, to the finance guy, Amin, everyone we encountered or worked with was fair, straightforward, and friendly. But Atanas is far and away the best car salesman I have ever had the opportunity to work with. In our dealings with him, he was always honest and diligent, and he worked to get us a great price before we even walked into the dealership for the first time. But what absolutely blew me away was when we expressed a concern over how the QX80 would fit in our garage, he instantly offered to drive one over to our house! And, even though our schedule didn't allow him to come by until 8:30pm, he followed through and brought one over! I would absolutely recommend Ininiti of Hoffman Estates in general and Atanas in particular to anyone looking for a new car! More

Awesome Came in to look at a Acura TL. Erik did a great job made me and my mom feel welcomed. Gave me all the tools to make this purchase. Everything went smo Came in to look at a Acura TL. Erik did a great job made me and my mom feel welcomed. Gave me all the tools to make this purchase. Everything went smoothly. Left the dealership very pleased. More

Daniel the man Is super helpful. Will follow up when he says he will. I super happy with the car I purchased. If you go to Infiniti ask for Daniel. Is super helpful. Will follow up when he says he will. I super happy with the car I purchased. If you go to Infiniti ask for Daniel. More

Outstanding Customer Service What a wonderful experience at the Infiniti dealership in Hoffmsn Estates. Joel Gappa and his finance team, Malik and Amin, were extremely patient an What a wonderful experience at the Infiniti dealership in Hoffmsn Estates. Joel Gappa and his finance team, Malik and Amin, were extremely patient and professional during our automobile leasing. Every detail was.covered. From what are we looking for to how can we make this happen. Joel took great pride in making sure we were satisfied with color, features, how to use the features, where to go with issues, who to call with issues, etc. We are completely satisfied with our purchase and our treatment as a valued customer. More

Great, quick, and to the point. I was shopping for a vehicle, till I came across (now mine) a 2013 GTI. A friend who was a former employee at Infinity of Hoffman Estates, told me to I was shopping for a vehicle, till I came across (now mine) a 2013 GTI. A friend who was a former employee at Infinity of Hoffman Estates, told me to call Joel. BEST DECISION EVER!! Joel is a very friendly person. He treated me like a relative, I felt very comfortable. Told me about the ups and downs of the car. Never once pressure me to get anything extra. Rick, reminded me of Pitbull, awesome guy with awesome socks!! Also Amin the finance guy was also very friendly. He treated me like a high school friend, who was a goof ball along with you while in class. I am glad that I have my GTI, I'm even more glad that I got to meet these Gentlemen. Next time any of my family and friends, need a car. I will make sure to send them to Joel and Co. Thank You!! More

Joel and his team really went above and beyond. I went to see Joel at MotorWerks to buy my first car, a 2017 Honda Civic Hatchback. My cousin, another car salesmen, referred me to Joel. Joel was ent I went to see Joel at MotorWerks to buy my first car, a 2017 Honda Civic Hatchback. My cousin, another car salesmen, referred me to Joel. Joel was enthusiastic and friendly right off the bat, he was knowledgeable, experienced, and patient with my situation. Joel and his entire team, Ziggy, Kenny, John, and Serge were very personable and really went above and beyond to make my first car-buying experience a good one. I absolutely love my car and will surely be back in the future when I'm ready for a new one! Overall, the staff are good people, the dealership is both beautiful and comfortable, and their lot is enormous! More

Aggressive deals, professional demeanor. Erik Martinez is an excellent, intelligent salesperson who's interested in getting you what you want to see. Malik (Sales Manager) made aggressive mo Erik Martinez is an excellent, intelligent salesperson who's interested in getting you what you want to see. Malik (Sales Manager) made aggressive moves to get me a car lease I thought woudl be out-of-budget. Overall, a superior experience leading to my leasing of a really nice, powerful car (Q50 Red Sport). More