INFINITI of Hoffman Estates

Great dealership with awesome service department. We love Sabastian at service department. Wouldn't service with anyone else. We have dealership that is 10 min from our house, however because of thei We love Sabastian at service department. Wouldn't service with anyone else. We have dealership that is 10 min from our house, however because of their poor customer service we drive 35-40 min to Hoffman Estate because of their great service. Love their customer centric service. More

Edgar the sales rep and Stan the finance manager we're both honest answering my questions and mad my buying experience great overall. We had been hunting for a while running into the dreaded markup and sc both honest answering my questions and mad my buying experience great overall. We had been hunting for a while running into the dreaded markup and scenarios that just didn't feel right. From the minute we walked in to the time we drove out everything went smoothly and we were treated as valued customers. We traded in our vehicle and received the fair trade value we had anticipated. We opted for ZGuard and LoJack and the Extended warranty and agreed on a fair deal overall without a markup! Unheard of right? They made it happen! More

Great dealer, easy to finance, great customer service and make the best offers on great cars. make the best offers on great cars. More

Awesome sales experience. Lucas was very friendly and helpful throughout the transaction. Answered any questions I had about the vehicle. Lucas was very friendly and helpful throughout the transaction. Answered any questions I had about the vehicle. More

Very helpful, Mr. Edgar Romano was very knowledgeable and professional in the car buying process and helped me get the best possible deal. Edgar Romano was very knowledgeable and professional in the car buying process and helped me get the best possible deal. More

My car buying experience was straightforward and simple. I came prepared for the worst, but instead had a stress free experience. I came prepared for the worst, but instead had a stress free experience. More

Go above and beyond to satisfy great customer service although it would be great to receive coupons on more expensive services although it would be great to receive coupons on more expensive services More

Edgar was fantastic. Bought many cars over the years and all dreadful until working with Edgar. He also helped to surprise my daughter with her car. The dealership di Bought many cars over the years and all dreadful until working with Edgar. He also helped to surprise my daughter with her car. The dealership didn’t play any games like using the “market adjustment “ hidden fee crap or other weird gimmick charges. Fair market price no games. The process was quick and painless. I normally don’t write reviews but this was a very positive experience. I will be coming back! More

great service! highly recommend! love my car! edgar was able to work with me to get an affordable payment highly recommend! love my car! edgar was able to work with me to get an affordable payment More

One of the best dealership, great customer service , well experience staff , I highly recommend to go buy your car. experience staff , I highly recommend to go buy your car. More