INFINITI of Hoffman Estates

Robert took excellent care of me making the purchase of my new vehicle so easy. I really hadn’t planned on making a purchase that day but Robert was a very friendly and fair sales person. He was able to my new vehicle so easy. I really hadn’t planned on making a purchase that day but Robert was a very friendly and fair sales person. He was able to find the exact vehicle I was interested in and really worked with me on price explaining everything every step of the way. This is my third purchase from Infiniti Hoffman Estates and would recommend this dealership to anyone. Marcin made the finance process quick and easy too. If you’re in the market for a new vehicle, I would highly recommend asking for Robert and Infiniti Hoffman Estates . More

Fair, hard working,friendly,knowledgeable and a pleasure to work with. Will contact when we look for our next purchase. to work with. Will contact when we look for our next purchase. More

Great service department, the reason I have bought cars from this dealership. Good job! Thanks from this dealership. Good job! Thanks More

Edger is the go to guy, if you are looking for a new auto! He is attentive, personable and very knowledgeable. He will get the job done for you, so be sure to ask for him!! auto! He is attentive, personable and very knowledgeable. He will get the job done for you, so be sure to ask for him!! More

We decided to look here for a car and we were very pleased, with the service that we received beginning from Dakota! who waited outside patiently while we looked at a few cars and did not try to rush pleased, with the service that we received beginning from Dakota! who waited outside patiently while we looked at a few cars and did not try to rush us . He introduced himself as we walked up to him my husband told him what type of car we were looking at. and He said OK let's go get the keys it only took a few minutes for him to get the licenses copied, and the keys , and the car ready ! we did buy the car we really liked it, The whole process with Dakota was just wonderful he is such a great person very delightful . he was friendly and helpful and has a great sense of humor, When I took the car back there today , as we had already discussed before leaving with it yesterday and Dakota had the service department check out a few things on the car and take care of it for us. So the car would be just what we needed and everything was safe and running great for us, Antwan in service was was very helpful , and knowledgeable. He made sure to take care of what we needed and than some. Marcin in finance deserves praise too, he was great and didn't try to force extras on us , he took his time going through the paperwork and he made the whole process go quickly. He has a great sense of humor. We highly recommend this dealer they really care about the customers being happy, they even offer free Starbucks coffee, Bottled Water and snacks. It must be nice to work at such a nice place. More

Edgar has been one of the most honest & straightforward car salesman I have encountered in quite some time. Very down to earth & willing to work with anyone. Edgar has your back! car salesman I have encountered in quite some time. Very down to earth & willing to work with anyone. Edgar has your back! More

A. Hicks is the man . He’s very good at what he do and he always look for the best for you all the time always look for the best for you all the time More

I originally went in early to service my current vehicle, though I was also in the market for an SUV/crossover. While wandering the showroom floor, Joel struck up a conversation, listened to what was importa though I was also in the market for an SUV/crossover. While wandering the showroom floor, Joel struck up a conversation, listened to what was important to me when it came to function, finance, and process - and he helped find a QX60 that had everything I wanted and needed. When it finally came time to talk numbers, Joel worked with Pat to quickly get to a place that I thought was fair, and they made the process as seamless, transparent, and painless as I think new car buying can be. Marcin worked with me in the finance office, which to me is usually the most painful part, but we got through everything quickly and I left feeling good about what we landed on. Overall 10/10 experience. More

Always enjoy talking to warm and professional people and Sebastian is one of them Thanks an d well done ! Sebastian is one of them Thanks an d well done ! More