INFINITI of Hilton Head

I took my car in to find out what was causing a rattling noise under the hood. After the service dept checked it, I was told what they said my problem was among other problems. I called to prepay and get my noise under the hood. After the service dept checked it, I was told what they said my problem was among other problems. I called to prepay and get my car scheduled for an appt to be fixed of the rattling noise. The credit card service was down, and was told I would be contacted in a couple of days. Well, the couple of days has turned to a few months and I have still yet to hear from them. I took my car somewhere else and they diagnosed it with something different. I took it to another person just to see what they said and they said the same as the 2nd shop. I paid $200+ for incorrect information. I'm glad I wasn't contacted for the appt to pay close to $1500 for something that wasn't even the problem. One positive thing I will say is that the people I came in contact with were very nice. More

Everyone made me feel at home and like a valued customer. Barry and Curt, I can’t thank you’ll enough. You went to work for me and promised to “make it happen.” I’m forever grateful. Barry and Curt, I can’t thank you’ll enough. You went to work for me and promised to “make it happen.” I’m forever grateful. More

Jay, Chad and Curt are very friendly and professional to work with. They make you feel comfortable with your purchase and work with you and help you where they can! work with. They make you feel comfortable with your purchase and work with you and help you where they can! More

The experience we had with Hilton Head Infiniti dealership and our salesman was time well spent dealership and our salesman was time well spent More

Jay was great! I love my new car and I will recommend Vader to my friends and co workers looking to buy a car! Thanks again I love my new car and I will recommend Vader to my friends and co workers looking to buy a car! Thanks again More

Repeatedly received conflicting information from service dept. Was never able to get my car repaired here. It was a minor repair. Asked several times to speak to service manager but was never allowed to sp dept. Was never able to get my car repaired here. It was a minor repair. Asked several times to speak to service manager but was never allowed to speak to manager or even technician. More

This is one of the best customer service I’ve received from any company in a long time. Thank you from any company in a long time. Thank you More

I had a wonderful experience at this dealership. Jay V made the purchase of my brand new Infiniti very memorable. I'll be back to purchase here again in the future Jay V made the purchase of my brand new Infiniti very memorable. I'll be back to purchase here again in the future More

I had an absolutely wonderful experience with the Infiniti service! From the moment I walked in, the staff was incredibly welcoming and attentive. They went above and beyond to meet my needs and answ Infiniti service! From the moment I walked in, the staff was incredibly welcoming and attentive. They went above and beyond to meet my needs and answer all my questions. The product I purchased exceeded my expectations in terms of quality and functionality. I’m truly impressed with their outstanding customer service and top-notch products. I highly recommend this company to anyone looking for exceptional service and products. Thank you for making my experience so enjoyable! More

Exemplary service Kind and compassionate employees concerning my situation Salesman’s available to answer any concerns I had concerning my situation Salesman’s available to answer any concerns I had More