INFINITI of Gwinnett - Service Center

The worst Service ever, The service advisor RAMSES T BLALOCK not helpful, He made everything complicated. My Advice, don't deal with INFINITI of Gwinnett Service department again and if necessary don't deal wit not helpful, He made everything complicated. My Advice, don't deal with INFINITI of Gwinnett Service department again and if necessary don't deal with RAMSES T BLALOCK. More

Professional Discussions were professional, informative and understanding. Jason Morton was able to find a way to make the sell within the restrains that he had. Discussions were professional, informative and understanding. Jason Morton was able to find a way to make the sell within the restrains that he had. Excellent Job More

Perfect service on a consistent basis They have wonderful and professional repair/maintenance service on a consistent basis. Their prices are reasonable. You feel respected and heard. I h They have wonderful and professional repair/maintenance service on a consistent basis. Their prices are reasonable. You feel respected and heard. I have no complaints, just praises. Harvey Hollander does an excellent job. More

The BEST customer service Every time we bring our Infiniti in for an oil change or service, we are treated in a professional manner. The staff at this dealership is the best I Every time we bring our Infiniti in for an oil change or service, we are treated in a professional manner. The staff at this dealership is the best I have encountered over the past 20+ years. More

Great service! I had a great experience - I was in and out quickly and efficiently and they took great care of me. The service was completed in the timeline provided I had a great experience - I was in and out quickly and efficiently and they took great care of me. The service was completed in the timeline provided to me. More

Great Experience I took my G25 in for an oil change. Adriane was my point of contact and she was friendly. Waiting area was clean and my vehicle service was completed I took my G25 in for an oil change. Adriane was my point of contact and she was friendly. Waiting area was clean and my vehicle service was completed earlier than quoted. All in all a nice experience. More

Exceptional! Greg and Adriane provided truly exceptional service on my recent visit to the service department. They went above and beyond what I would have expecte Greg and Adriane provided truly exceptional service on my recent visit to the service department. They went above and beyond what I would have expected from them. They were kind, courteous and made a very stressful situation, that was not caused by them, so much less stressful. My car will never be serviced anywhere else! More

Adriane was very knowledgeable and helpful Attention paid to good customer service and the short time needed to take care of the service. Adriane was very helpful and explained the needed repa Attention paid to good customer service and the short time needed to take care of the service. Adriane was very helpful and explained the needed repairs More

Routine spa maintenance Andrea is so amazing. She completely takes the stress from "bringing vehicle for service"! She is so sweet and kind and kept me abreast of the finding Andrea is so amazing. She completely takes the stress from "bringing vehicle for service"! She is so sweet and kind and kept me abreast of the findings as well as estimated time to completion. Andrea was aware of my next scheduled appointment and ensured that my vehicle was ready, including water for the drive. I can't say enough wonderful things about her and look forward to continuing to work with her. More

QUALITY SERVICE. Great quality car service and customer service. Reception while you wait is impressive. Their loaner car options cannot be beaten. Service advisor And Great quality car service and customer service. Reception while you wait is impressive. Their loaner car options cannot be beaten. Service advisor Andrea is a gem. More