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200 Reviews of INFINITI of Gwinnett - Service Center
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October 27, 2016
Sales and Service We purchased our Q50 a few months ago and brought it in for its first service. Clara, who sold us the car was absolutely wonderful to deal with. Andre We purchased our Q50 a few months ago and brought it in for its first service. Clara, who sold us the car was absolutely wonderful to deal with. Andrea, who was our service consultant was amazing also. Both were so professional and so courteous. More
by Q50
October 19, 2016
The Best of the Best I am currently the proud owner of my sixth Infiniti and in that time I have dealt with probably 10 Infiniti dealerships, and I consider their cars and I am currently the proud owner of my sixth Infiniti and in that time I have dealt with probably 10 Infiniti dealerships, and I consider their cars and service the best available. However at Gwinnett, which I drive an hour and a half to get to, demonstrates service that is a step above the other Infiniti dealerships. You experience the difference from the second you park in front of the service center! - Duncan McClain More
by Happy Customer
Employees Worked With
Melvin THOMAS III
October 15, 2016
Great service Brought my car in for an oil change and received friendly and efficient service. Harvey did a great job making sure I was satisfied, which I was. Brought my car in for an oil change and received friendly and efficient service. Harvey did a great job making sure I was satisfied, which I was. More
by acp864
Employees Worked With
September 28, 2016
1st oil change experience I got my car form this dealership and because my 1st experience was great i came back for my 1st oil change, even though its not that close to me. Ov I got my car form this dealership and because my 1st experience was great i came back for my 1st oil change, even though its not that close to me. Over all my experience was great. The service department was very welcoming and extremely efficient. I was offered coffee and other beverages, I was shown the newest models and time flew by. The next thing you know is that i'm driving off in a clean car. Definitely coming back for my next oil change! More
by dorina123
Employees Worked With
September 15, 2016
Always a pleasant experience. Infiniti of Gwinnett is my go to place for my vehicle needs. I worked with consultant Melvin Thomas who is always friendly and professional. They wi Infiniti of Gwinnett is my go to place for my vehicle needs. I worked with consultant Melvin Thomas who is always friendly and professional. They will always have my business. More
by Enbatten
Employees Worked With
Melvin THOMAS III
September 10, 2016
helped us like family We visited the Atlanta/Gwennett area for shopping,...our clapped out old FX35 died,...we managed to nurse it to the service dept.,...Harvey realized o We visited the Atlanta/Gwennett area for shopping,...our clapped out old FX35 died,...we managed to nurse it to the service dept.,...Harvey realized our miserable situation,...he diagnosed and repaired our FX and got us back on the road in about 110 minutes,...remember, the car was a 2004 and we bought it in Huntsville, AL,...there can only be one reason for them taking care of a couple of oldsters like us,...the folks at Infiniti of Gwinnett are just plain good caring people,...we will buy our next Infiniti over there at Gwennett,...You should too! More
by Travellin' Man
Employees Worked With
Other Employees :
Greg Brannan, Harvey Hollander, Competent and honest, what else is there?
August 24, 2016
"Harvey the Magnificent" Besides the regular service, I was having an issue with the satellite radio. Harvey kept digging and found it was indeed covered under warranty and re Besides the regular service, I was having an issue with the satellite radio. Harvey kept digging and found it was indeed covered under warranty and replaced the antenna. Is working fine now. More
by blackroach
Employees Worked With
August 17, 2016
Drop by maintenance We from a distance from home with a Service Engine light on for attention. We picked this dealer being close to our route. Jeff made a prompt, late We from a distance from home with a Service Engine light on for attention. We picked this dealer being close to our route. Jeff made a prompt, late in the service day, decision to assist us. The resolve was a short replacement of a transmission sensor under warranty. We were then our way for trip home. More
by 12345
Employees Worked With
Jeff
July 24, 2016
Fabulous! Very helpful. Even on a busy Saturday, we received great service! We came in for an oil change and tire repair. The service was completed promptly and with a smile Even on a busy Saturday, we received great service! We came in for an oil change and tire repair. The service was completed promptly and with a smile. Everyone was genuinely nice and very helpful. Top notch service and staff as always! More
by Designqueen
Employees Worked With
Ben, Bryce Busby
June 16, 2015
Gwinette is double what other dealers charge Tok my vehicle in for just an oil change and was charged $130 where all other infiniti dealers in town charge no more the $80. Gwinette just lost a cu Tok my vehicle in for just an oil change and was charged $130 where all other infiniti dealers in town charge no more the $80. Gwinette just lost a customer..... More
by Upsetcustomer
Employees Worked With
