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INFINITI of Gwinnett - Service Center

Duluth, GA

4.2
200 Reviews

200 Reviews of INFINITI of Gwinnett - Service Center

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March 27, 2018

Oil Change As always, a quick and professional service. I can in with a free oil change coupon that expired. But was still given an online coupon to off set the More

by ann_r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrianna
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much! All of us at INFINITI of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

March 26, 2018

Very prompt and professional. My experience was and always is a pleasant one. I felt comfortable explaining my concerns and all my questions were answered. My only problem is it i More

by JKMARIE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you for taking the time to give us your feedback. We are thrilled to hear about your experience at our dealership. Please come back to see us for all of your vehicle needs.

March 26, 2018

Fast and Effortless Adriane Alexander was fantastic she was "in my face" the entire visit making sure I was aware of everything that was done to my vehicle More

by MELVIN.CRAFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriane Alexander
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much! All of us at INFINITI of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

March 26, 2018

Great service They were very upfront about my service and provided me with the best care!!! I walked in, they pulled my information up quickly and was able to proce More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriane Alexander
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

March 25, 2018

Always have positive experience! My service visit last week I met with Andrea and she was awesome. Answered my questions and was very honest with me regarding future service needs. More

by LISA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea - Service
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

March 24, 2018

Great experience at Infiniti dealership! It was a sincere pleasure getting my QX80 vehicle serviced here. Harvey was our service representative and he sets the bar for others to follow. Harve More

by AUKURIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Hollander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much! All of us at INFINITI of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

March 24, 2018

Great Service!! I came to the dealership because my tire pressure light came on; turns out there was a nail in my tire! Andrea with Express Service made sure my car More

by TAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much! All of us at INFINITI of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

March 23, 2018

Review Love the service and the ppl are very nice. I just wish they would setup desks for ppl who work remotely while they wait on their cars. The Lexus deal More

by MIKE_MIKE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Hollander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Schnall, Greg Simpson, George Elum
Apr 06, 2018 -

INFINITI of Gwinnett responded

Mike, thank you for your feedback. We strive to make sure we are meeting our customers needs and offering the best to them. We appreciate you candor on how we can better serve our clients in the future. We hope to see you again for all of your INFINITI needs.

March 23, 2018

Recent Visit My visit was very professional and timely in the deliverance of service. We have always use this dealership. It is where we purchased our Infiniti. More

by FP6097
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Hukic
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

March 22, 2018

Amazing as always They take care of me every time. They're amazing. The service representative is very pleasant and helpful. They kept me informed of the status of my v More

by aretham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam in service assisted me.
Apr 06, 2018 -

INFINITI of Gwinnett responded

On behalf of all of us at INFINITI of Gwinnett, especially Sam, thank you for a beautiful review! We are thrilled that you enjoyed your experience at our dealership. Thank you from the INFINITI of Gwinnett Team!

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