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INFINITI of Gwinnett

Duluth, GA

4.9
2,554 Reviews
Atlanta's Premier INFINITI Dealership located in Gwinnett County. Located on Satellite Blvd. right behind Gwinnett Place Mall and only a short distance from I-85 and Pleasant Hill Road. INFINITI of Gwinnett has one of the largest inventories of new and certified pre-owned INFINITI vehicles and other luxury pre-owned brands in Atlanta. INFINITI offers a full-line of luxury performance automobiles, including the Q50, Q60, QX50, QX55, QX60, and the QX80. At INFINITI of Gwinnett, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
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3090 Satellite Blvd

Duluth, GA

30096

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Showing 2,554 reviews

October 24, 2022

Mark is a respectful professional and an efficient listener. We appreciated the way he conducted business, making every effort to respect our time while assessing our needs. The entire process felt ea More

by Amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ghazal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Elery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

INFINITI of Gwinnett responded

Amanda, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Gwinnett!

October 24, 2022

My wife and I turned in a leased vehicle and purchased a pre-owned vehicle for my son this weekend. We worked with Mark Preston, and he was highly professional, very knowledgeable, great to work with, and m More

by justin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

INFINITI of Gwinnett responded

Thank you again for taking the time to let us know how we did. I will pass your coments to Mark. We hope you have a great day!

October 22, 2022

Velco was truly professional from start to finish! He has an engaging spirit and made sure I was thoroughly educated on all aspects of my vehicle! I'd definitely refer him! The entire process from tes More

by enikab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ghazal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Velko Tsvetanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

INFINITI of Gwinnett responded

Enikab, thank you for your kind words and this wonderful review!

October 22, 2022

Velko was a great sales rep. He understood our requirements and followed up with me on all my concerns. He made this one of the best car buying experience we have had. More

by Farmerblvd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Cisic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Velko Tsvetanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

INFINITI of Gwinnett responded

We are very happy to have provided you with such a positive experience! I will pass your coments onto Velko.

October 21, 2022

I worked with very professional employees, Mark Preston and Diego they made the car buying process so much easier. Thank You Mark Preston for going above and beyond! More

by katrinaraylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Silva
Oct 26, 2022 -

INFINITI of Gwinnett responded

Hi Katrina, we are very happy to have provided you with such a positive experience!

October 15, 2022

Mark was fantastic. He spent a lot of time showing me the new QX60s and making sure I knew all about them. The QX60 I wanted is almost impossible to find and he and Jana More

by Angela M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Cisic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jana Tahirovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Elery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

INFINITI of Gwinnett responded

Angela, thank you for your kind words and this wonderful review!

October 14, 2022

Infiniti of Gwinnett provided another great experience! This is my third purchase at,this dealership and I couldn't have asked for a better experience! Darryl Ferguson has been pur salesman on all three of More

by K. Dixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ghazal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jana Tahirovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

INFINITI of Gwinnett responded

Thank you for your kind words. We are fortunete to have Darryl as a part of our team.

October 13, 2022

I have been a customer of Infiniti of Gwinnett since 2008. But all it takes is one bad experience to never pay a visit again. I needed to have major service done to my car. I had a loaner while my car More

by Dissatisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Hollander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

INFINITI of Gwinnett responded

Dissatisfied Customer, We are sorry to hear that you were not fully satisfied with your recent visit to INFINITI of Gwinnett. We always try our best to give our customers the best service possible. I would like to direct you to our Service Manager, Greg to try and amend this situation. You can reach him at (678) 812-8500. Again, I am sorry to hear about your difficult experience and I hope we can move forward and find a solution.

October 11, 2022

It was a pleasure working with Alyssa. She is professional and very pleasant, and she kept me updated on the status of my vehicle throughout my visit More

by jaycampbellmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa
Oct 16, 2022 -

INFINITI of Gwinnett responded

Hi Jaycampbellmd, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2022

Velko has been amazing to work with. He's professional, patient and easy to communicate. He knows the features of the vehicles and provided honest feedback when I asked about other brand More

by frankqyan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ghazal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jana Tahirovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Velko Tsvetanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benson Vo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

INFINITI of Gwinnett responded

Thank you so much for your review and recommendation. We strive to make sure of our customers needs are met, and we are thrilled to hear that you had exceptional experience. We hope you come back to see us for all of your INFINITI needs.

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