Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Gwinnett
Duluth, GA
2,551 Reviews
Atlanta's Premier INFINITI Dealership located in Gwinnett County. Located on Satellite Blvd. right behind Gwinnett Place Mall and only a short distance from I-85 and Pleasant Hill Road. INFINITI of Gwinnett has one of the largest inventories of new and certified pre-owned INFINITI vehicles and other luxury pre-owned brands in Atlanta. INFINITI offers a full-line of luxury performance automobiles, including the Q50, Q60, QX50, QX55, QX60, and the QX80.
At INFINITI of Gwinnett, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,551 reviews
June 12, 2023
My Sales Consultant Narsira and Velko were excellent; along with Sam, the Finance Mgr., my leasing experIence was smooth and seamless. Infiniti’s staff is welcoming and the atmosphere is comfortable. I along with Sam, the Finance Mgr., my leasing experIence was smooth and seamless. Infiniti’s staff is welcoming and the atmosphere is comfortable. I love my vehicle, as well. More
by rrivers6
Verified Customer
June 12, 2023
Great customer service and great support from the team at the company. Excellent knowledge of the business and the process was real smooth. the company. Excellent knowledge of the business and the process was real smooth. More
by turne215
June 10, 2023
Mark Preston was great to work with. The Finance Director was great to work with. I had a question about the vehicle price. Mark Preston asked Dragan Cvorovic to come see me. Dragon came The Finance Director was great to work with. I had a question about the vehicle price. Mark Preston asked Dragan Cvorovic to come see me. Dragon came in and he was very rude and condescending. He was a jerk. Everything else was fine except speaking to him. Mark and the finance director were 5 Stars all the way. Dragan was ZERO stars. More
by herron_s
June 09, 2023
Velko was a very great help from the beginning , he helped me get into my dream vehicle! He’s very friendly I appreciate his business I will be coming back with more family members when they want a ne helped me get into my dream vehicle! He’s very friendly I appreciate his business I will be coming back with more family members when they want a new vehicle in the future. More
by mckaivon
June 09, 2023
Goran is an amazing professional. Even with so much stress, he is calm and composed. Even with so much stress, he is calm and composed. More
by KK
Employees Worked With
June 08, 2023
Mark Preston, my sales guy was great, He met all my needs and more. He is a stand up guy. needs and more. He is a stand up guy. More
by divaducre
June 07, 2023
Big “Thank You” to Big Sarge (Mark Preston) for his dedication to customer service and and the client experience. Mark has made this purchase as easy for us as it could possibly have been. We have been dedication to customer service and and the client experience. Mark has made this purchase as easy for us as it could possibly have been. We have been and will continue to be an Infinity family. Thanks again to Mr. Preston and Infiniti of Gwinnett. More
by Dmkyles61
Employees Worked With
June 07, 2023
Caleb followed up with me from an online inquiry. I appreciated his promptness. He was professional, honest, and friendly. I appreciated his promptness. He was professional, honest, and friendly. More
by Pascha.shepard
June 03, 2023
I had a great experience at Infinity of Gwinnett. Mark Preston was of great help. I was fed up with my current vehicle and needed to trade it in. Mark handled everything. I went in and after a couple Mark Preston was of great help. I was fed up with my current vehicle and needed to trade it in. Mark handled everything. I went in and after a couple hours l was out with a more reliable vehicle for my family. Thanks Mark More
by Lorraine
Employees Worked With
June 02, 2023
I have been looking online for an Infiniti QX80 for a couple of months now. I found one that I was interested in a INFINITI of Gwinnett. Mark Preston has gone above and beyond to handle a trade in for me couple of months now. I found one that I was interested in a INFINITI of Gwinnett. Mark Preston has gone above and beyond to handle a trade in for me. I live approximately 4 1/2 hours from the dealership. He arranged for someone to bring my new vehicle to me and swap out with my old vehicle. The transaction was extremely smooth and Mark and the other staff were very professional and organized. This was probably one of the smoothest transactions that I have ever had, especially with it being over the phone. and not in person. More
by N Wells
Employees Worked With
