INFINITI of Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I went to this dealership for their vast inventory and advertise interest rate of %2.9 on pre-owned certified Infiniti's. After exhaustive selection, I had narrowed it down to a *2006* M car, when it advertise interest rate of %2.9 on pre-owned certified Infiniti's. After exhaustive selection, I had narrowed it down to a *2006* M car, when it came down to making the purchase, I was told that they DO NOT budge from price and I would have to pay $1000 for certification for the basic warranty/certification in order to get the %2.9 finance rate OR I could spend $1,500 for a 'real' bumper to bumper. I then asked for a $1,000 price reduction to offset this cost (at this time I had a trade in car title and a CHECK in hand!), and after waiting 20 minutes, my salesperson advises me (in a condescending tone) that the sales manager would only give a price reduction of $100. What REALLY irritated me about this experienmce is that the lot was OVERFILLED with 06-08 cars in mid SEPTEMBER of 08. I literally had to walk OFF the lot to see some of the cars I wanted to chose from. Keep in mind this was on a 2006 model in late 2008!! I WOULD NOT ever deal with this dealership. The products (and selection) are GREAT, the PRICES are marginal, the ATTITUDE of sales management is HORRIBLE!! More
This dealer has always been a pleasure to deal with, particularly the Internet Sales team. They are low pressure and really will give you the best offer they can the first time around with rare excepti particularly the Internet Sales team. They are low pressure and really will give you the best offer they can the first time around with rare exception. They will also take their time with you and work almost exclusively online if that works for you. I just got back today from looking at some pre-owned M35's which I DID NOT purchase, but I have bought from them before with nearly the entire transaction and paperwork done online. As with most dealerships, watch the high pressure from the finance manager on the backend. Overall a very good experience throughout the years. More