INFINITI of Gwinnett

This dealer was great to work with. I came with intentions of trading my truck in for a used car, but the great folks at Infiniti of Gwinett set me up with a brand new Infiniti. The service was gre intentions of trading my truck in for a used car, but the great folks at Infiniti of Gwinett set me up with a brand new Infiniti. The service was great and all the employees were very friendly. I will definitely be coming back here. More

Steve was awesome. Informative but not pushy. I hate buying cars, but he made the experience very pleasant. I would definitely recommend him to anyone. I was driving a 2000 Dodge Durango, with 170,000 buying cars, but he made the experience very pleasant. I would definitely recommend him to anyone. I was driving a 2000 Dodge Durango, with 170,000 miles. It was difficult to give up that space, but now I am in love with my new car. I am impressed with the gas mileage the G25 obtains. At today's gas prices, that was definitely a factor in my decision. More

From the minute I walked in the door I enjoyed my experience with Infiniti. They are truly a "no pressure" type of car dealership. I had great information and no pressure but felt like I got a grea experience with Infiniti. They are truly a "no pressure" type of car dealership. I had great information and no pressure but felt like I got a great deal. Absolutely love my Infiniti. Terrance was terrific in his professionalism and was very personable. Loved my entire experience. More

The length of time I was waiting was so short; I will definitely go there again for scheduled oil changes. It was so nice that they feel that my time is valuable and get you in and out so fast. Also th definitely go there again for scheduled oil changes. It was so nice that they feel that my time is valuable and get you in and out so fast. Also the waiting area is very nice with snacks, coffee, water,etc. The service advisor was extremely helpful. I had some staining from jeans on my seats and he had the detail shop remove it. It looks so much better. Thanks!!! More

I had written a review in March 2011 but it has been deleted. I was really unsatisfied by the service I received at Infiniti of Gwinnett. I bought a 2007 G35 and I took the car back after a week and w deleted. I was really unsatisfied by the service I received at Infiniti of Gwinnett. I bought a 2007 G35 and I took the car back after a week and was told by the service department that I needed new brakes. I thought that cars went through some sort of evaluation before being put for sale. I have never needed that type of service so soon after purchasing a car. Also I asked about the tire pressure light being on and was told that the cold weather affects tire pressure and I bought the story from my salesman but was told a week later (after the tire pressure light never went off) that actually it was a nail in one of the tires. The service patched it up. I was disappointed after I purchased the car. I've never had salesman to tell me anything just to purchase a car. I definitely would not recommend this dealership to anyone. More

We purchased the infiniti and have had a wonderful experience ever since. Each and every time we have to service, we get the Red Carpet from Matt Schnall and the service department. On a scale from 1 experience ever since. Each and every time we have to service, we get the Red Carpet from Matt Schnall and the service department. On a scale from 1-5, with 5 being the best, I give Matt Schnall a "6". Anything we need, we get the service and care everyone would like to have when taking care of a vehicle. More

I bought my car from Infiniti of Gwinnett a year ago and dealing with DENNIS EPPS was a wonderful experience. However, the reason I'm rating this dealership right now is because I stopped by one day for Den dealing with DENNIS EPPS was a wonderful experience. However, the reason I'm rating this dealership right now is because I stopped by one day for Dennis to help me program my radio (I had added satellite). When he realized I did not have Roadside Assistance programmed into my phone, he immediately added it and told me he never lets a customer drive out with a new car without it (someone else had checked me out after my purchase). Well, fast-forward to last week: my tire blew out on the interstate at 6am. It was dark and I was shaking from the incident...not sure what to do...then I remembered that Dennis had put the number at my fintertips--literally! I felt immediate relief. THANKS SO MUCH DENNIS--you rescued me!! More

AMAZING!! Paul delivered on everything we asked for. My QX is in perfect condition and I LOVE IT!!! Steve made the paperwork so easy and in less than an hour I was driving my new car home! We had bee QX is in perfect condition and I LOVE IT!!! Steve made the paperwork so easy and in less than an hour I was driving my new car home! We had been looking for a gently used QX56 with low miles and Paul didn't stop until he found the perfect one. He gave us an amazing deal and made us feel confident in our purchase since it is a certified Infiniti. The warranty is excellent, 100K miles, we couldn't ask for more! Steve was so patient and walked me through all the cool gadgets and even programmed the Bluetooth so my phone was working before I even left the dealership! I know that I can pick up the phone at any time and Steve or Paul will walk me through any of the cars feature that I can't figure out. More

Just phenomenal! The level of customer service provided by everyone we worked with was super. This was my first time buying a car for Infiniti of Gwinnett and their Salesperson DENNIS EPPS and Sales Manage by everyone we worked with was super. This was my first time buying a car for Infiniti of Gwinnett and their Salesperson DENNIS EPPS and Sales Manager Kipp was just phenomenal people to work with. Dennis and Kipp went above and beyond to help us get this amazing Infiniti M35, just lovely. Dennis was the prefect Salesperson, having great knowledge able the vehicles we were interested in. They did not give us the run around just straight talk I like that in a salesperson. Thank you guys (Infiniti of Gwinnett) for give us one of the greatest and best experience ever in buying a car. Thanks, with much love The Atkinson’s, Jerry and Gwendolyn More

Bryce Busby is one of the most knowledgable and professional Service Advisor's I have had the pleasure of dealing with. He is one of the main reasons I continue to do business with Infiniti of Gwin professional Service Advisor's I have had the pleasure of dealing with. He is one of the main reasons I continue to do business with Infiniti of Gwinnett. I have been working around cars with my friends and family and other car service professionals for over 40 years and hands down he is one of the best. I also had the pleasure of dealing with Judson Kilgore today who deals mostly with express service (An Oil Change was one of the reason for my visit). He, like Bryce, was very friendly and knowledgable. Both do an excellent job representing Infiniti of Gwinnett and should be recognized for that. My only complaint is the attire the Service Advisor are now wearing. I liked dealing with Service Department guys in Polo shirts, not Shirt and ties. I think the Infiniti Polo Shirts gave them more credibility; they wouldn't be afraid to get dirty when checking out a vehicle's problem or to "Hold a Wrench" for a Mechanic. The shirt and tie gives them a sense of arrogance and is inappropriate dress for a Service Department, not to mention that it is unsafe to wear a tie around running engines. More