INFINITI of Gwinnett

I was extremely impressed with Steve Pennamen's professionalism and expertise when I purchased my M37 from Infiniti of Gwinnett. He answered all of my questions and made the experience a pleasure f professionalism and expertise when I purchased my M37 from Infiniti of Gwinnett. He answered all of my questions and made the experience a pleasure from start to finish. I highly recommend them to everyone I know who is looking to purchase a new car. They certainly exceeded all my expectations! More

I worked with Sam Ghazal and The whole experience was excelent. I bought G37 and I,m so happy with the way he listened to me and answered my question and explained all the features and helped me make the excelent. I bought G37 and I,m so happy with the way he listened to me and answered my question and explained all the features and helped me make the right discision. Thank you Infiniti of Gwinnett so much for a great experience!!!!! More

infiniti of gwinnett provides a great buying experience...there is no pressure to buy, but they are as accommodating as anyone could be...this is our third infiniti and all of them were purchase experience...there is no pressure to buy, but they are as accommodating as anyone could be...this is our third infiniti and all of them were purchased from infiniti of gwinnett...both steve and terrence were great to work with More

I bought a QX56 back in the fall. When I was in the market for a car, I wasn't real sure what I wanted. I went to the Infiniti of Gwinnett website to look around and called the sales number they had l market for a car, I wasn't real sure what I wanted. I went to the Infiniti of Gwinnett website to look around and called the sales number they had listed. Dragan answered. I had a slew of questions about a number of their cars and he patiently answered each and every one. I decided I needed to come in and test drive a few a couple days later. I think I drove 4 different cars, and Dragan was happy to spend a lot of time with me answering questions about all of them. I ended up buying the QX56. Dragan took his time to explain each and every tiny feature on the car so I knew exactly what I was getting. A couple weeks later I accidentally set off the car alarm. I'd forgotten how to turn it off so I just kept pressing buttons until it stopped. I called Dragan on his personal number to find out how exactly to turn off the car alarm, and of course he told me. I couldn't believe my sales guy was allowing me to call him on his own phone to help me out. He'd told me to do so, and I was surprised to find he actually meant it! I love my Infiniti, and I will definitely keep doing business with Infiniti of Gwinnett. My whole experience there has just been fantastic. More

We had a great experience at this dealership. Don Wrobel was very helpful and very knowledgeable about the car we were viewing. He worked with us to get the best price possible on our trade-in vehicle, whi was very helpful and very knowledgeable about the car we were viewing. He worked with us to get the best price possible on our trade-in vehicle, which allowed us to purchase the 2010 qx56. Once home, we noticed a few scratches on the car, and Don was able to have those repaired within a timely manner. I would return to this dealership. More

I had a wreck the Monday after Thnksgiving 2010 and total my Nissan pathfinder that was paid for so I was in the market for a car during Christmas. The weather was rainy and cold and my work hours 10-6pm. my Nissan pathfinder that was paid for so I was in the market for a car during Christmas. The weather was rainy and cold and my work hours 10-6pm. I searcehd the internet and found a car I liked at Infiniti of Gwinnett and called the number around 6am one morning and actually spke with someone being Mr. Dennis Epps and told me I reached the afterhour sales number and he would be gald to help me. I was so shocked. He offered to let met see the car early that morning and he met me there and I let and went to work and he did a follow up call to ask me what I thought of the car. I wanted to see some different cars but I knew it was going to late by the time I traveled after 630 pm in traffic up 85n to view the cars but Mr. Epps and the dealership was willing to keep the business open for me and allow me to look, ask questions and even go for a test drive. That was truly an awesome jesture and I was sold frome that point. I have visited the dealership since my purchase and they greet me like and old acquaintance askig me If I'm stilling enjoying my car and How am I doing. i would recommend this dealership to my friends and family. More

I purchased my 2nd car from Don in the past 3 years. He has always been very upfront, honest, patient and accomodating. Nothing more can be asked of a sales rep. It's also very refreshing to see the same has always been very upfront, honest, patient and accomodating. Nothing more can be asked of a sales rep. It's also very refreshing to see the same person nearly 3 years later at the same dealership. If you are in the market for an Infiniti you would be a fool not to give Don and Infiniti of Gwinnett a shot at your business. More

I went to Infiniti of Gwinnett intending only to look at several used Infiniti M35's. I had already seen others at two other dealerships and had done some research, but I wasn't quite ready to buy. Then t several used Infiniti M35's. I had already seen others at two other dealerships and had done some research, but I wasn't quite ready to buy. Then two things came together - the right car and Steve Pennamen. Steve has been nothing but a pleasure to work with and has been very attentive to every detail, including pointing out a small tear in the seat leather that I might have missed so it could be repaired. The car was in immaculate condition and while the price wasn't the cheapest, it was fair (note that they do not negotiate their internet pricing, and while the pricing is fair, if you want to negotiate to the lowest price possible, this isn't the dealer to do it with. I decided that I preferred to be working with a quality dealer than to try to save a few bucks). I appreciate that Steve personally handles things to ensure they are done right and doesn't just hand me off to others (credit, service, etc.) without following through and making sure things were handled properly. My experience so far with Steve and with Infiniti of Gwinnett has been the best I've ever had with a dealer. And make sure you ask for Steve if you go in - not all salesmen are created equal, and Steve is first class! More

Bought my first Infiniti and Richard Ball was very helpful in finding me a car that would fit my lifestyle and needs. Richard called me right away and worked with me on figuring out all my options al helpful in finding me a car that would fit my lifestyle and needs. Richard called me right away and worked with me on figuring out all my options along with Rob in finance. Rob was also fast and very helpful in discussing my terms of the vehicle loan. Brent Lamb and Bryan Young where very helpful in there knowledge of maintenance of the vehicle and Brent also filled me in on all the accessories (floor mats & key protectors) for my car to keep it looking it’s best from wear and tear. All in all from start to finish Everyone was great, friendly and helpful….With that being said, please do not mail out your so called token of appreciation or gift as you call it with a Dollar bill in it, it’s a joke! Heres an idea from someone in the marketing business, give new customers 10 dollars off an oil change (that way you get the money back into the company and its not down grading to the new customer receiving a whole dollar after purchasing a 30,000+ dollar car LOL! More

Was looking for a slightly used G37. Found mine on the Infiniti of Gwinnet website at their "internet price", which was less than what I had seen on the sites for Infinit dealers in NC, SC, AL, GA and Tn. Infiniti of Gwinnet website at their "internet price", which was less than what I had seen on the sites for Infinit dealers in NC, SC, AL, GA and Tn. In fact, the car had about 6-7k fewer miles than the other comparables. Don was great. We had a brief conversation on the phone, prior to coming out. The test drive and purchase took less than 90 minutes (should be noted that my wife and kids were with me). Spoke to the sales mgr while waiting on paperwork, etc. The entire process and experience far exceeded my expectations. More