INFINITI of Gwinnett

Excellent customer service, friendly staff! Caleb, Dragan, and Sam were professional, nice, and helpful. They took good care of me and treated me like family as I was trading my QX80 in for ano Caleb, Dragan, and Sam were professional, nice, and helpful. They took good care of me and treated me like family as I was trading my QX80 in for another one:). I appreciated the time they spent with me and the way they made me feel. Thanks! More

Persistence and Hard Work Mark Preston worked very hard on our behalf. We ended up with a better car and a great deal. I give very few excellent ratings but he earned it! e ca Mark Preston worked very hard on our behalf. We ended up with a better car and a great deal. I give very few excellent ratings but he earned it! e came in for a used car. The deal was so great that we walked out with a new car with smiles on our faces. More

Incredible Customer Service from Start to Finish I recently went in to do an oil change on my mothers car. While I was waiting, I took a look at the new models in the showroom and Mark (salesman) cam I recently went in to do an oil change on my mothers car. While I was waiting, I took a look at the new models in the showroom and Mark (salesman) came and introduced himself, we started talking about what the new models offered regarding features. I left that day without making any purchases, but I did appreciate Mark taking the time to speak with me. A few weeks later I went back with my Mother. As I was explaining to her what some of the new features were, Mark came by. He remembered me and our conversation. As we walked to his office, Jana (sales manager) recognized my mother who purchased her car there over 4yrs ago. My mother very impressed that Jana recognized her. The four of us sat down in Jana's office and we started talking about the new QX60. Jana & Mark spent the time to listen to us and understand what we were looking for. When the time came to speak with Sam (finance) he was kind and patience to explain all the details. This is by far the best experience I've ever had with a dealership and they earned a life long customer. More

Service was behind incredibly. This has been the best and short sale service I have ever received. Top notch on customer service and needs. Thank you Jason and Jana. You two are gre This has been the best and short sale service I have ever received. Top notch on customer service and needs. Thank you Jason and Jana. You two are greatly appreciated. I rolled in with a 2015 Infiniti Q50 I’m rolling out with a 2019 Infiniti Q50 :) -Jasmin M. More

Excellent service by everyone Every time we have bought a new car, they have gone above and beyond to please us and give us the best deal possible, from no down payment, to checkin Every time we have bought a new car, they have gone above and beyond to please us and give us the best deal possible, from no down payment, to checking financing details, which allowed us to leave the dealership with a new car on the same day. More

Great customer service Sales team was very professional and friendly. I didn’t feel pressured or rushed to make a decision. Hamber was an excellent salesman helping me make Sales team was very professional and friendly. I didn’t feel pressured or rushed to make a decision. Hamber was an excellent salesman helping me make the best decision for me and my family. More

Very professional! Mr. Morton did an excellent job in his knowledge and explaining of the situation. Thanks to Mr Morton I am back on the road again.!! Mr. Morton did an excellent job in his knowledge and explaining of the situation. Thanks to Mr Morton I am back on the road again.!! More

Easiest car buying experience I’ve had. My sales rep was on point and delivered excellent customer service. He is all about taking care of you and not pushy and understands where the custome My sales rep was on point and delivered excellent customer service. He is all about taking care of you and not pushy and understands where the customer is coming from. More

Everyone was friendly Knew what I wanted and was a quick easy transaction with no hassle. Did have to return car next day for a new battery but service department had it in Knew what I wanted and was a quick easy transaction with no hassle. Did have to return car next day for a new battery but service department had it in and out again with no hassle. Thanks More

Wonderful dealership Everyone at Infinity of Gwinnett was so nice from the moment I walked through the door. This was my first time buying a car on my own, and Damier made Everyone at Infinity of Gwinnett was so nice from the moment I walked through the door. This was my first time buying a car on my own, and Damier made the process a breeze. Highly recommend! More