INFINITI of Gwinnett

Outstanding service This is my 5th Infinity purchased from this dealership and Richard was as exceptional as ever. Competent, professional, courteous and knowledgeable. A This is my 5th Infinity purchased from this dealership and Richard was as exceptional as ever. Competent, professional, courteous and knowledgeable. Answered questions before I asked them. He is an asset to the company. More

Very positive experience at Infiniti of Gwinnett! Buying a new (used) car was a surprisingly pleasant and positive experience! Ben Walden is an excellent salesperson who was responsive to my questions Buying a new (used) car was a surprisingly pleasant and positive experience! Ben Walden is an excellent salesperson who was responsive to my questions, auto needs and budget! Infiniti of Gwinnett has another happy customer! More

"Great Salesman" Darryl was very pleasant to work with, he didn't pressure me at all. He was very knowledgeable of the vehicle.. Took time to explain all the operation Darryl was very pleasant to work with, he didn't pressure me at all. He was very knowledgeable of the vehicle.. Took time to explain all the operations of the vehicle to me and my wife. Great experience!! More

Great Buying Experiance Mark provided the best car buying experience my wife or I have had in the 48 years we have been buying cars. No hassle and no pressure. Mark is a gre Mark provided the best car buying experience my wife or I have had in the 48 years we have been buying cars. No hassle and no pressure. Mark is a great guy to work with. More

Great Dealership to purchase your Infiniti Infiniti of Gwinnett dealership team was very professional and kind. Upon entering the dealership door my wife and I was greeted with a warm smile as Infiniti of Gwinnett dealership team was very professional and kind. Upon entering the dealership door my wife and I was greeted with a warm smile as one of the salesperson exiting the building and the receptionist was very friendly with a great smile. Great first impression. Team members would ask if we were alright! can it get you anything. Great second impression. Great place to shop. As for Mark Preston who sold me my Used Q50. Mark is a good honest sales person who did not sugar coat any answers to my questions regarding my Q50. He was very informative and as a salesperson his integrity in my opinion 100 customer focus. Translation " My wife and I trusted his salesmanship". Anyone out there who are looking to buy a Infiniti and looking for a good honest salesperson to due business with you should contact Mark Preston. You will feel good about your purchase knowing you receive a fair deal from a good honest person who will share with you the facts about your purchase with out worries of losing a deal. GREAT THIRD IMPRESSION. More

Great customer service I walked in, told them what I wanted and I got it. No haggle or back and forth. The transaction didn’t take all day. Love my infinity! I walked in, told them what I wanted and I got it. No haggle or back and forth. The transaction didn’t take all day. Love my infinity! More

Best Customer Service Definition of best customer service? Yeah, that's Clara Salette for you! I called at the end of the business day on Thursday and Clara still answered Definition of best customer service? Yeah, that's Clara Salette for you! I called at the end of the business day on Thursday and Clara still answered the phone. I was trying to close a deal that day on a new listing but, it was too late. She did offer to send me pictures of the vehicle if I was really interested which to me is going the extra mile for the customer. Went in the next morning 15 minutes before they opened and Clara assisted me right away! I was able to close a deal on a new listing with the help of her along with a few others! The buy went so smoothly! Again, would highly recommend this location but, most importantly Clara to help you with your purchase!! She gets a 12/10 if you ask me! More

Top notch all the way around Went to see Velko to look at a used Q50. He was very honest with me about the negative equity on my trade and asked if I’d be interested in leasing to Went to see Velko to look at a used Q50. He was very honest with me about the negative equity on my trade and asked if I’d be interested in leasing to get out from under it. After speaking with his Sales Manager Jana, we had a deal in 10 minutes. They were both very transparent and made it the smoothest car buying experience. More

Wonderful experience! Mr. Preston was nothing short of amazing. Personable from the introduction, he entertained me, my wife, and our 1 month old the entire time we were th Mr. Preston was nothing short of amazing. Personable from the introduction, he entertained me, my wife, and our 1 month old the entire time we were there. We explained as soon as we arrived that we already knew which car we wanted, with which features, and at the advertised price. With no fuss, that's exactly what we got. Mr. Preston was professional and, more importantly, he displayed integrity. We couldn't have asked for a better experience. Thank you again, Mr. Preston! More

Making sure it’s right. Hamber made sure that the vehicle had all the accessories required and that they all had fresh batteries. He was very pleasant to work with and made t Hamber made sure that the vehicle had all the accessories required and that they all had fresh batteries. He was very pleasant to work with and made the buying experience a good one. The process of purchasing a vehicle takes several hours, but chatting with Hamber made the time pass quickly. He provided all the information I needed in order to make an informed decision in a very timely manner. All around good job. More