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INFINITI of Gwinnett
Duluth, GA
2,551 Reviews
Atlanta's Premier INFINITI Dealership located in Gwinnett County. Located on Satellite Blvd. right behind Gwinnett Place Mall and only a short distance from I-85 and Pleasant Hill Road. INFINITI of Gwinnett has one of the largest inventories of new and certified pre-owned INFINITI vehicles and other luxury pre-owned brands in Atlanta. INFINITI offers a full-line of luxury performance automobiles, including the Q50, Q60, QX50, QX55, QX60, and the QX80.
At INFINITI of Gwinnett, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,551 reviews
December 05, 2023
Mark just helped me with the purchase of my second Infiniti within 2 months. Very knowledgeable, patient a someone looking out for my best interests. Couldn’t be more satisfied! Thanks Mark! Infiniti within 2 months. Very knowledgeable, patient a someone looking out for my best interests. Couldn’t be more satisfied! Thanks Mark! More
by Pam E
December 05, 2023
I’ve been with this dealership for a few years now and they’ve never failed me! I’ve gotten some really great cars, they’ve always been so accommodating and I don’t ever feel “sold to”. It’s like family. they’ve never failed me! I’ve gotten some really great cars, they’ve always been so accommodating and I don’t ever feel “sold to”. It’s like family. More
by tonijcollier
Employees Worked With
Other Employees :
Caleb Wiedeman
December 04, 2023
Mark was great to work with. Very friendly and willing to help meet all of our needs when purchasing out new car. Very friendly and willing to help meet all of our needs when purchasing out new car. More
by Clayton Parrish
Verified CustomerEmployees Worked With
December 03, 2023
Mark made my experience with buying my new vehicle a breeze. The moment I gave him a call & we talked about what I wanted & needed I knew he could get the job done. The customer service, his honesty, th breeze. The moment I gave him a call & we talked about what I wanted & needed I knew he could get the job done. The customer service, his honesty, the integrity he has as a person was exactly what I needed as I made this purchase. My dad was concerned someone would try to take advantage of me because I’m so young but Mr. Mark treated me like I was his daughter looking for a vehicle and I truly appreciate that. THANK YOU SO MUCH! More
by Jasmine Jordan
Employees Worked With
December 03, 2023
Velko helped us find a great condition used Infiniti QX50 which under our budget. He is professional and fully understand his customer's needs. Definitely will come back if we're going to buy or trade in for which under our budget. He is professional and fully understand his customer's needs. Definitely will come back if we're going to buy or trade in for a brand new one! More
by elisechen
Employees Worked With
December 02, 2023
I purchased a set of 4 tires from another vendor (same tires better price). Since one of the replaced tires was flat there was a large yellow flat tire indicator on my dash. But even after a week of dri tires better price). Since one of the replaced tires was flat there was a large yellow flat tire indicator on my dash. But even after a week of driving, it did not go away . I called Infiniti service to ask them to reset my dash and I was told there would be a $222 charge as the tires were not bought thru Infiniti. I was appalled. I am a loyal customer of Infiniti of Gwinnett, purchased 3 cars since 2012. I understand that if I had purchased the tires from you the dash reset would have been included in the price. But as a customer courtesy I would have thought that Infiniti could have reset the flat tire indicator for me. Very disappointed in your service group. More
by LCD
Employees Worked With
Did not get a name
November 30, 2023
Great customer service and attentiveness to customer needs. This is the third consecutive time I have chosen Darryl Ferguson and Infiniti of Gwinnett❣️ needs. This is the third consecutive time I have chosen Darryl Ferguson and Infiniti of Gwinnett❣️ More
by msfpayne
November 28, 2023
Cannot say enough great things about Jana T, Craig H, and Mirnes who all made my experience car buying a seamless one! I would give 10 stars if I could. They are transparent and straightforward! Mirnes who all made my experience car buying a seamless one! I would give 10 stars if I could. They are transparent and straightforward! More
by fnelson
Employees Worked With
November 26, 2023
Very welcome sale rep with answering question and making decisions that was very pleasing. Sonia help made my decision understanding. decisions that was very pleasing. Sonia help made my decision understanding. More
by raybru26
November 25, 2023
Very easy to work with, no high pressure or sales gimmicks. They Worked on our schedule gimmicks. They Worked on our schedule More
by mbennett400
