INFINITI of Gwinnett

Darryl Ferguson review Darryl was very attentive and courteous throughout the entire buying process treating both my wife and myself with the utmost respect. I would recomm Darryl was very attentive and courteous throughout the entire buying process treating both my wife and myself with the utmost respect. I would recommend him and this dealership. More

Wonderful Sales Experience First of all, thanks to Mark Preston for making this car buying experience non stressful and easy. I was already nervous because I was buying a used First of all, thanks to Mark Preston for making this car buying experience non stressful and easy. I was already nervous because I was buying a used car and I live in another state, and I only saw the car on the Internet. I trusted Mark to provide me the details on the vehicle (down to the last scratch) and be completely honest because I couldn't see it for myself other than the pictures on the Internet. I didn't want to buy a one way ticket there and find out something was wrong with it. He told me he would look at it and inspect the car as if he was buying it for himself; well he did just that. Mark let me know every detail about the car and I appreciate him for that. He made me feel he was very trustworthy. So when I flew and came to actually buy the car, there weren't any surprises as I felt I knew everything about it. By the way...the car (Infiniti Q70L) was absolutely gorgeous. I called Mark quite often with questions and he always seemed happy to answer or get me answers. He really made this a great experience and I would definitely buy from Mark again. Thanks!!! More

Dealership integrity? Working with Mark Preston was great! Mark is an outstanding sales professional. My purchase was made from a long distance and Mark followed through on Working with Mark Preston was great! Mark is an outstanding sales professional. My purchase was made from a long distance and Mark followed through on everything he said he was going to do and always went the extra mile to make sure I had all my questions answered and taken care of. If You have a choice of selecting Your sales professional ask for Mark Preston and you will be well taken care of. As for the dealership I was not happy with their decisions in making sure my vehicle was ready for travel as I flew in and had planned on driving it 1,000 miles home. When I picked up the vehicle the key battery was very low in power I was not comfortable driving my car until that was resolved and had to spend the morning of my departure taking care of what was an $8.00 problem . Keep in mind when your key battery is low or dies you may not be able to open or start your car! I didn’t want to take the risk of driving 1,000 miles home to have the key not work during my travel and leave me the inability to start the car or open it on the road. The leadership knew of the problem but did not take car of it in advance of my arrival. The dealership chose to leave a small issue which could have had big impacts unresolved to save $8.00 to replace a battery. That choice on the part of leadership of this dealership left me questioning their integrity. As I said earlier Mark Preston is a great sales professional and great to work with as he followed through on everything he said he was going to do and always went the extra mile to make sure I had a great customer service experience. My disappointment is in the dealership’s decision to be penny wise ... and their choice in not making sure my car was in pristine travel readiness. More

Great Car Buying Experience Car buying is stressful for people that don't do it very often and it had been 15 years since I bought a car. Much has changed since then but Velko Car buying is stressful for people that don't do it very often and it had been 15 years since I bought a car. Much has changed since then but Velko made it easy, answered all my questions about the vehicles I was considering and explained all the features in detail. When I had made my choice he walked me through the process step by step and delivered an incredible car at the end. I would go back for sure!! More

Great experience. Absolutely no surprises! A smooth transaction with ease and professionalism. No haggling back and forth and we were given the best price on the new Absolutely no surprises! A smooth transaction with ease and professionalism. No haggling back and forth and we were given the best price on the new car and best trade in value for our old car than any other dealership. Darryl was extremely courteous and knowledgeable. More

Great experience Was very professional and assisted me with everything I needed. Great accommodations and work with my schedule to provide me great service. Any issues Was very professional and assisted me with everything I needed. Great accommodations and work with my schedule to provide me great service. Any issues I had was quickly resolved and convenient. More

Buying New Car Velko was great. Very nice. It was an easy process. Everyone was helpful and friendly. Made buying my new car painless. I recommend checking them out. Velko was great. Very nice. It was an easy process. Everyone was helpful and friendly. Made buying my new car painless. I recommend checking them out. More

Outstanding experience! He is very knowledgeable and courteous. He takes the time to work with you and show you different avenues of approach to get the car you experience! He is very knowledgeable and courteous. He takes the time to work with you and show you different avenues of approach to get the car you want. More

Excellent Experience I was extremely impressed with Damir and the entire team at Gwinnett Infiniti!! He worked the entire deal via email since I was out of state and was e I was extremely impressed with Damir and the entire team at Gwinnett Infiniti!! He worked the entire deal via email since I was out of state and was extremely professional and efficient in answering all my questions. I HIGHLY RECOMMEND Gwinnett Infiniti and promise they are honest and are willing to go the extra mile for their customers. I had never bought a vehicle from another state but when I’m ready for my next car will certainly contact Damir, it was worth the 7 hour drive! Also, their vehicle prices are extremely fair and matches Kelley Blue Book or NADA values. *Thanks Damir for my Q60, it's such a beautiful coup and a personal thanks to Sam Ghazal from finance, very friendly and not like most finance managers (no pressure). More

Damir made my car buying experience as easy and smooth Damir made my buying experience smooth and easy as possible, he knew the car inside and out. Thanks again, I will be a repeat customer Damir made my buying experience smooth and easy as possible, he knew the car inside and out. Thanks again, I will be a repeat customer More