INFINITI of Greenville

Great Cup of Coffee We were planning to travel to Columbia to test drive a car but Gary called and offered a cup of coffee to stop in and look at a 2018 QX60 that he thou We were planning to travel to Columbia to test drive a car but Gary called and offered a cup of coffee to stop in and look at a 2018 QX60 that he thought that would fit our needs. The coffee was great and he provided us with direct responses to all our questions about the vehicle. He spent a good part of the day with us and made sure that we were comfortable with our decision without pressuring us at any point in the process. In the end we left with a good feeling and that that we are new members of the Bradshaw family. More

Excellent Experience! We went into the dealership expecting to look at and test drive the QX50. We had dinner reservations and did not think we had time to lease a car. W We went into the dealership expecting to look at and test drive the QX50. We had dinner reservations and did not think we had time to lease a car. We have been through the leasing process at least 5-6 times before and know how long it can take. To Zee's credit and with single minded determination, the team offered us a deal we were happy with on the price, AND completed the paper work in record time. Zee even brought the car to us at the restaurant so we would not miss our plans with family! On his birthday- extra THANKYOU. We have always found the service dept ( Chris and Justin) at Bradshaw to be the best and are happy to continue the relationship. In fact it did play a part in our decision to lease another Infinity. We would recommend Bradshaw to all of our friends! More

lair. I inquired about a 2013 G37 convertible and they told me I had to deal with an internet salesman named Zee. I had a few concern since I was buying the I inquired about a 2013 G37 convertible and they told me I had to deal with an internet salesman named Zee. I had a few concern since I was buying the car over the internet from a listing that was posted on car gurus. I wanted a car with low miles {40k} or less and it had to be Infiniti certified. I looked for over 90 days for the right car and I thought I had found it. Well after I got the car home I found out that an Infiniti certified car doesn’t mean squat. A 167-point inspection my A_ _. Who inspected the car Stevie Wonder (because he is blind)? Every time I wanted get a hold of the salesman Zee I got voice mail or I was told he was off. When I was lucky enough to get him on the phone with some questions I got following answers: I will have to get back to you on that. He never calls you back, never follows up on question you ask, and when he does call you back with the answers he lies or states he needs to find out. This car that I was looking to buy at first glance looked good and I was told it was is in perfect condition. Zee gave me all the history on the prior owners and service records. Oh wait, No I had to find out this info through a car fax report. I asked him to check the car for any signs of road rash on the front bumper, hood, windshield, and the rims for signs of curb rash, check the interior, the leather seats etc. I explained I wanted a perfect car and that I could wait if this car had any of these problems because I would not be interested if it . He stated to me that he has done a personal inspection and the car has no issue and it looks perfect. Let’s get to the perfect car for me, so he says.:The bumper had been repainted poorly with can of touch up paint and it was applied over scratches and chips and is some sections it was peeling. They also used a paint stick touch up paint to fix all the chips in the paint from the road rash they said it doesn’t have. On the fist detail last week all the touch up paint for the chips came out, now I have chips for real that can be seen from 5 ft. away. The front windshield has 2 chips and a few nicks that can’t be repaired and in the sun looks like the night stars are out shinny bright. The right front wheel had been repaired and painted poorly, it is peeling and it has curb rash around the edges, I'd say about 1/3 of it, I had to have the wheel fixed at my expense the cost was $175.00. Let’s get the so called 167- point inspected certified used car: I open the trunk and the trunk lid fails right on my head because the 2 gas charged lift shocks that hold it up were bad, So I guess Stevie Wonder didn’t inspect the trunk or convertible top's operations. This cost me to replace this safety hazard about $100 bucks. To fix the front bumper it is going to cost $450.00 to repaint it. And fix all the chips and nicks on hood it will cost me $500.00. The perfect interior, let’s see: The Leather trim on the right door panel has a cigarette burn right on the top near the door lock. The Leather strap that hold the seat belt back has 2 snaps to hold it closed, one is completely broken off. The aluminum trim on both doors have dents in them. mind you you can't see these in the internet pictures the dealer takes. Lets move onto the leaks in the roof: The convertible top leaks when you spray water on it and when the water hits the the right side window, You can forget about going through a car wash. So in closing for a certified G37 with a price tag of $22k, at the top of the pricing I might add for this kind of car and a total cost out the door with taxes and dealer fees $24,825.00. They charged me $190 for tags (thats ok) but this bull Sh_ _ $575.00 dealer service fee. For what? Selling a used car? You are probably saying why didn’t I call the dealer? Well I did call Zee he answered the phone in a crowded area and told me he couldn't talk and he would call me in the morning. well that was over 2 weeks ago. Nice follow up! More