Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Greenville
Greenville, SC
454 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 454 reviews
October 23, 2024
My car was making a faint clicking sound and needed some attention. My experience with the service center was excellent from speaking with the customer service experts Chloe, and Renee to chatting with serv attention. My experience with the service center was excellent from speaking with the customer service experts Chloe, and Renee to chatting with service advisor Edward Anderson. The time spent on waiting for the issue to be resolved was a little lengthy even with an appointment, but the technician was able to duplicate the noise and resolve the problem. Infiniti of Greenville's facility is very modern and the wait time was less of a pain due to the comfort of the facility, they also provide a nice outside waiting area if you like basking in the sun. Always be as specific as possible with your needs and car concerns when speaking with the professionals and they will definitely do their best in making sure your car leaves better than when it came. I left with a smile! More
by LEEKIFAUCETT
Employees Worked With
Chloe Aiken and Renee Massey, Edward Anderson
January 02, 2024
UNETHICAL! This dealer sold a car that had the engine warranty voided at 40,000 miles due to a lack of preventive maintenance and sludged engine. The day aft This dealer sold a car that had the engine warranty voided at 40,000 miles due to a lack of preventive maintenance and sludged engine. The day after the defect was found, Bradshaw Infiniti sold the car through an auction site, without disclosing the sludged engine or voided engine warranty. SHADY. More
by Kyle Wunderlich
Employees Worked With
Auction Sale Employee
April 20, 2023
The person I had talked to didn’t really know about the car. The salesman didn’t seem to care about selling the car. The other salesman I emailed has gotten back with me. Just a 2 star dealership. It might car. The salesman didn’t seem to care about selling the car. The other salesman I emailed has gotten back with me. Just a 2 star dealership. It might be different if I make the drive to see them, but I’m not willing to take the risk. Lance More
by sirlancelotracing
Employees Worked With
Chloe, Eric Reynolds
Verified CustomerMarch 28, 2023
First time at this dealership (my car broke down while I was in town for work and right before i was headed out of the country on vacation) and the service, customer service and communication was excellent! was in town for work and right before i was headed out of the country on vacation) and the service, customer service and communication was excellent! More
by PEQUAD17
Employees Worked With
Michael Bonello
March 25, 2023
The product up sale on a car with less than 30,000 miles on was a bit much. Fuel system flush at 26k mikes? Come on. Then there was a quote given on the phone that was no where near what the actual cost was on was a bit much. Fuel system flush at 26k mikes? Come on. Then there was a quote given on the phone that was no where near what the actual cost was. And then the paint damage that occurred when some warranty work was being done, this results in us having to bring the car back to get repaired. They did take $100 off the final bill, but that’s minuscule compared to the time and effort to get the paint repaired. We will take our car elsewhere next time. More
by RUSS.FAIN
Employees Worked With
Grover Fitzgerald
March 25, 2023
Michael Bonello that works in the service department has always been one of the best advisors to work with since I have owned my QX80. I have always looked for him when it was time for service on my vehicle always been one of the best advisors to work with since I have owned my QX80. I have always looked for him when it was time for service on my vehicle. He has always told me what is needed and what was to come. I always feel comfortable when I bring my car to him and never question what is recommended because for the last 5 years he has been great. The service department as a whole is great and they represent the brand well. Thank you Michael and the team for taking care of my investment. More
by RENAAAMADI
Employees Worked With
Michael Bonello
March 25, 2023
Fast and friendly service as always. I had an emergency repair need just before a trip and they were able to make the repairs in time! I had an emergency repair need just before a trip and they were able to make the repairs in time! More
by Joy
Employees Worked With
Service Department - Michael Bonello
