INFINITI of Grand Rapids

Service performed properly, loaner car available, Adam did a great job. Car was cleaned while it was serviced. did a great job. Car was cleaned while it was serviced. More

Brandon and service continues to exemplary. I look forward to continuing to patronize Infiniti of GR. I look forward to continuing to patronize Infiniti of GR. More

I appreciate how Ha T and Craig R handled things start to finish. Ha is a “pro” and set himself apart. We now own 3 Infiniti SUVs, and love them. Great experience!! finish. Ha is a “pro” and set himself apart. We now own 3 Infiniti SUVs, and love them. Great experience!! More

I highly recommend Infiniti of Grand Rapids because of the following reasons. Sales was no-pressure, I didn't feel rushed, and I found Ha to be very trustworthy. Highly professional and very polite. Th the following reasons. Sales was no-pressure, I didn't feel rushed, and I found Ha to be very trustworthy. Highly professional and very polite. They listened to me and what I was looking for in a vehicle. Didn't try to push me into something I didn't need or want. Quick and painless — the dealership made the process easy from credit approval to signing everything was extremely smooth. Quick and clear communication both in email and on the phone. Was very responsive to my questions even on the weekends and evenings. No games at this dealership and very attentive to my needs. The final price was exactly as negotiated (no last-minute surprises), the extended warranty was even offered to me at a steep discount. The salesperson went above & beyond, allowed me to personally inspect the vehicle while on the lift, and even allowed me to take the vehicle overnight for a test drive. I've now owned the vehicle for over 6 months and have been back to the dealership for service and I still couldn't be happier. Truly a world-class experience. Thanks to Ha and the whole team at Infiniti Grand Rapids. Best Regards, - Jim Pellerito. More

The best Infiniti dealer in the entire Midwest. I am on my 6th Infiniti through them. my 6th Infiniti through them. More

the service is outstanding everything thing about the vehicle was explain to me I was always informed what was going on I really appreciate the service they give vehicle was explain to me I was always informed what was going on I really appreciate the service they give More

I wasn't to happy when I learned I need a new transmission for my car..but Brandon was very helpful. He kept me well informed on when my part would arrive and updated me every step of the way! K. transmission for my car..but Brandon was very helpful. He kept me well informed on when my part would arrive and updated me every step of the way! K.Brown 7/2021 More

This dealership is clean and the service I received was quick and very professional. I’m definitely coming back for next service visit. Overall, I was very satisfied. quick and very professional. I’m definitely coming back for next service visit. Overall, I was very satisfied. More