INFINITI of Grand Rapids

My car repair process was simple and efficient. Adam was great to work with did a great job communicating the details. Adam was great to work with did a great job communicating the details. More

Adam at Infiniti of Grand Rapids is awesome! He delivers first rate customer service. He goes above and beyond to make sure everything is handled impeccably and is always upbeat and friendly. He delivers first rate customer service. He goes above and beyond to make sure everything is handled impeccably and is always upbeat and friendly. More

Ha was fantastic and made the entire car buying process pleasant, professional, quick and thorough. Well worth the 4 hour drive to buy a vehicle from Infiniti of Grand Rapids! We will definitely be back! pleasant, professional, quick and thorough. Well worth the 4 hour drive to buy a vehicle from Infiniti of Grand Rapids! We will definitely be back! More

The staff is polite, knowledgeable, inviting, and reliable. I am always confident in the service provided. reliable. I am always confident in the service provided. More

Moe Abu was exceedingly helpful in facilitating my out of state purchase of a 2022.Ford Shelby GT500 with my 2018 Jeep Grand Cherokee Trackhawk in trade. Moe and Business Manager Sabriena Nelson were instru state purchase of a 2022.Ford Shelby GT500 with my 2018 Jeep Grand Cherokee Trackhawk in trade. Moe and Business Manager Sabriena Nelson were instrumental in arriving at a final deal involving the two cars, and Moe worked tirelessly to arrange and implement the simultaneous out of state delivery and pickup of the vehicles, no small task. I would recommend Moe and the rest of the staff at Infiniti of Grand Rapids to anyone contemplating an out of state car buying experience. FMH,DVM More

I always get excellent service at Infiniti of Grand Rapids. I have been a satisfied customer for many years and am frequently greeted by members of the sales and service departments who have assisted m Rapids. I have been a satisfied customer for many years and am frequently greeted by members of the sales and service departments who have assisted me in the past. My concerns are always listened to and addressed, and I feel my car is in excellent hands whenever I bring it in for service. More

Great dealer. Kept me informed for the entire 10 months it took to get my car. Kept me informed for the entire 10 months it took to get my car. More

Adam Underwood is there best! ! Super friendly and very helpful. I’ve been going to this dealership for 3 years and this is the best experience I’ve had! Thanks Adam! ! Super friendly and very helpful. I’ve been going to this dealership for 3 years and this is the best experience I’ve had! Thanks Adam! More

Adam was very polite and explained everything thoroughly. Always good service provided by Infiniti of Grand Rapids. Always good service provided by Infiniti of Grand Rapids. More

Brandon is great. Very knowledgeable, understanding and willing to go above and beyond to make the customer happy. Always provides options and honest assessments Very knowledgeable, understanding and willing to go above and beyond to make the customer happy. Always provides options and honest assessments More