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INFINITI of Grand Rapids
Grand Rapids, MI
77 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 77 reviews
September 05, 2024
Excellent to purchase from and follow up service has exceeded my expectations. Just happened to be on that side of town, dropped in and had an oil change. exceeded my expectations. Just happened to be on that side of town, dropped in and had an oil change. More
by cdrent
Employees Worked With
Ha Truong, Todd Cahill, Adam Underwood
June 29, 2024
Been going to this dealer for a past few years! Working with Adam Underwood have been a pleasant experience! He will get you all set and take great care of you! Working with Adam Underwood have been a pleasant experience! He will get you all set and take great care of you! More
by Vlad Murzayev
Employees Worked With
Adam Underwood
March 14, 2024
Great service experience. We drove 200 miles for our appointment; the complimentary wash/vacuum was greatly appreciated. The staff was very friendly and the waiting area ver We drove 200 miles for our appointment; the complimentary wash/vacuum was greatly appreciated. The staff was very friendly and the waiting area very inviting with plenty of room and beverages. Marilyn/Petoskey More
by mcummings
Employees Worked With
Adam Underwood
March 09, 2024
They are always friendly and always try their best to give me the best service. I always go to infiniti for any car issues I have and trust them. give me the best service. I always go to infiniti for any car issues I have and trust them. More
by LEJLA.ALIC002
Employees Worked With
Yomani, Adam Underwood
October 15, 2023
Infiniti is excellent. Great customer service. The waiting are is fully equipped with snack and coffee! My favorite part of having my car serviced is the relational proce Great customer service. The waiting are is fully equipped with snack and coffee! My favorite part of having my car serviced is the relational process that supports the custome. More
by Lisa J.
Employees Worked With
Adam Underwood
August 29, 2023
Infiniti is offers exceptional service and is a high quality brand. Very pleased with the service received from this dealership. quality brand. Very pleased with the service received from this dealership. More
by tanyapmaycpa
Employees Worked With
Todd Cahill, Brandon Ruiz, Adam Underwood
June 12, 2023
Lacks professional service reps. They seemed out off when answering the phone, that’s is when they answer and lack follow up They seemed out off when answering the phone, that’s is when they answer and lack follow up More
by Mbottino13
Employees Worked With
Todd Cahill, Brandon Ruiz, Adam Underwood
