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INFINITI of Grand Rapids

Grand Rapids, MI

4.9
78 Reviews

2930 Breton Rd SE

Grand Rapids, MI

49512

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Showing 78 reviews

October 14, 2024

Service was great. Always friendly and considerate of time. Work was done correct and easy to work with considering I had a warranty covering the work being done. More

by abbycampbell37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Underwood
Oct 25, 2024 -

INFINITI of Grand Rapids responded

Abby, Thanks for your service business and for your 5-Star Review! Adam and I sincerely appreciate it! Craig Ressell - Executive Manager

September 05, 2024

Excellent to purchase from and follow up service has exceeded my expectations. Just happened to be on that side of town, dropped in and had an oil change. More

by cdrent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ha Truong, Todd Cahill, Adam Underwood
Sep 13, 2024 -

INFINITI of Grand Rapids responded

Thanks for your 5-Star Review! Ha, Todd, Adam and I sincerely appreciate it! Craig Ressell - Executive Manager

June 29, 2024

Been going to this dealer for a past few years! Working with Adam Underwood have been a pleasant experience! He will get you all set and take great care of you! More

by Vlad Murzayev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Underwood
Jul 02, 2024 -

INFINITI of Grand Rapids responded

Vlad, Thanks for your service business and 5-Star Review! Adam and I sincerely appreciate it! Craig Ressell - Executive Manager

March 14, 2024

Great service experience. We drove 200 miles for our appointment; the complimentary wash/vacuum was greatly appreciated. The staff was very friendly and the waiting area ver More

by mcummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Underwood
Mar 27, 2024 -

INFINITI of Grand Rapids responded

Marilyn, Thanks for your Five Star Review! I sincerely appreciate it! Craig Ressell - Executive Manager

March 09, 2024

They are always friendly and always try their best to give me the best service. I always go to infiniti for any car issues I have and trust them. More

by LEJLA.ALIC002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yomani, Adam Underwood
Mar 27, 2024 -

INFINITI of Grand Rapids responded

Thanks for your Five Star Review! I sincerely appreciate it! Craig Ressell - Executive Manager

March 07, 2024

I keep my cars for a long time, so I need expert service. That is why I bring my cars to Infiniti of Grand Rapids. More

by david.russo63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Cahill, Brandon Ruiz, Adam Underwood
Mar 27, 2024 -

INFINITI of Grand Rapids responded

Mr. Russo, We appreciate your loyalty and your 5-Star Review! Thanks, Craig Ressell - Executive Manager

October 24, 2023

I feel that I can trust this dealership (and Adam) to give me their honest opinion and provide me with quality work. More

by jpeichman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Underwood
October 15, 2023

Infiniti is excellent. Great customer service. The waiting are is fully equipped with snack and coffee! My favorite part of having my car serviced is the relational proce More

by Lisa J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Underwood
August 29, 2023

Infiniti is offers exceptional service and is a high quality brand. Very pleased with the service received from this dealership. More

by tanyapmaycpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Cahill, Brandon Ruiz, Adam Underwood
August 04, 2023

Adam is the guy to work with at this dealership honest knows about the Infiniti brand enough to know when and what the problem is! More

by Riley M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Underwood
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