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INFINITI of Fort Wayne

Fort Wayne, IN

4.3
258 Reviews

4805 Lima Rd

Fort Wayne, IN

46808

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Showing 258 reviews

March 14, 2022

Serviced pathfinder Saturday morning great job labor cost 3x the cost of service a bit extreme. More

by rlwelling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service women, Trey Rohrman
Mar 15, 2022 -

INFINITI of Fort Wayne responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 03, 2022

Services was completed in a timely manner. Facilities was clean. Friendly staff. We be bringing my vehicle back. More

by Klmoore8972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Husted
Mar 04, 2022 -

INFINITI of Fort Wayne responded

We appreciate your business and our team looks forward to serving you again soon!

March 02, 2022

The service was good however when I got my vehicle back all my seats were moved never put back and rear seats were left down. Typically not a huge deal but I have MS and little things like that become a bi More

by JOELCYGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hefty
Mar 03, 2022 -

INFINITI of Fort Wayne responded

Thank you for choosing INFINITI of Fort Wayne, your feedback and rating mean a lot to us. We will certainly make note about your seats for your next visit. We're glad we were able to help, and we hope to see you again!

February 25, 2022

Service was fast and informative and kept us up too date on all information needed More

by SKYHALK91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Romulus, John Hefty, Zach Williams, Bryant Husted, Trey Rohrman
Feb 28, 2022 -

INFINITI of Fort Wayne responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 23, 2022

Very helpful people that answered all our questions and concerns. They gave us the car that fit our needs and wants. More

by JAMESLCUNNINGHAM617
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Underwood
Feb 24, 2022 -

INFINITI of Fort Wayne responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 19, 2022

The experience working with Joe the salesman was personable and open. Dealership had nothing to hide and treated myself with respect regardless of the appearance of the customer. More

by AD71WEISS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Lee and Collin
Feb 20, 2022 -

INFINITI of Fort Wayne responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 18, 2022

Between my salesman John and the manager Cody, they both were amazing to work with. Made my buying experience awesome. Would recommend Infinity/Nissan of Ft Wayne to anyone who is looking for an easy buyi More

by FLEOA.UT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Barney , John Hefty
Feb 20, 2022 -

INFINITI of Fort Wayne responded

Thanks for your feedback on your recent visit to INFINITI of Fort Wayne. It's great to hear that John and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 15, 2022

Great people and Jen kept me informed about my service and service center said that car is completed and went over the details More

by DLOAD.CW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen
Feb 16, 2022 -

INFINITI of Fort Wayne responded

Thanks for sharing your thoughts about your experience with INFINITI of Fort Wayne. We appreciate your business and hope to see you again soon!

February 11, 2022

Jen was awesome as always, so grateful she is my service advisor!! Give her a raise!! More

by cassidy.21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Norris
Feb 12, 2022 -

INFINITI of Fort Wayne responded

Thank you for your business and this review. We're happy to hear that Jen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 08, 2022

Honest, ethical, and customer focused! Awesome experience! I highly recommend them if you are looking for a new vehicle from a dealer who knows what a commitment it is! More

by MJCASSEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Lee, and Charles.
Feb 08, 2022 -

INFINITI of Fort Wayne responded

Thank you for the kind words for our service department! Dave, Lee, and Charles look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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