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INFINITI of Fort Wayne

Fort Wayne, IN

Overview
Reviews
Vehicles
4.3
258 Reviews
Call Dealership (260) 918-9688
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4805 Lima Rd

Fort Wayne, IN

46808

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Showing 258 reviews

May 02, 2022

Dealership was excellent! Waiting area was clean. Herb Tran is awesome ; always ready to help. I would recommend this place. We bought one of our car from this dealership. More

by ukd1984
Recommend Dealer
Yes
Employees Worked With
John Hefty
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May 02, 2022 -

INFINITI of Fort Wayne responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 02, 2022

I would recommend this dealership they are great and honest and treated me really good More

by BWAGNER414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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May 02, 2022 -

INFINITI of Fort Wayne responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI of Fort Wayne.

April 27, 2022

Helpful, courteous, pleasant, observant, kind, open to questions, willing to explain, presented options for correction of problems, not pushy with his suggestions More

by GRANNY65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb in service
Report | Print
Apr 28, 2022 -

INFINITI of Fort Wayne responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 25, 2022

Nice people and get the job done! They were very efficient and attentive. Overall it was a great experience. More

by THETKHINEMAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hefty
Report | Print
Apr 26, 2022 -

INFINITI of Fort Wayne responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at INFINITI of Fort Wayne. Please don't hesitate to reach out if you need anything else.

April 22, 2022

Service department friendly, efficient and I never have to wait they are ready to take my vehicle at it's scheduled appt. More

by Ok KSTAYLOR8355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 25, 2022 -

INFINITI of Fort Wayne responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Fort Wayne, we look forward to having you as one of our valued customers for many more years to come!

April 22, 2022

I visited for the first time, it was a great experience and they also took my recall that I have for my cars. I recommend everyone to visit this service center. More

by KKADUMUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen
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Apr 25, 2022 -

INFINITI of Fort Wayne responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI of Fort Wayne.

April 13, 2022

Great service! Was up 30 minutes early but they got me in right away! Thx! More

by jgwright58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
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Apr 15, 2022 -

INFINITI of Fort Wayne responded

We are very happy to hear David provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 10, 2022

Have always done a great job. Jen is awesome and always makes the experience wonderful!! More

by Jon.painter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen
Report | Print
Apr 11, 2022 -

INFINITI of Fort Wayne responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 22, 2022

The gentleman that I dealt with was nice. However it took 2 hours to program a new key fob. I had an appointment and arrived early. I thought that was way to long just to program a key fob w More

by DAWNHAVILAND
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
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Mar 22, 2022 -

INFINITI of Fort Wayne responded

Dawn, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 20, 2022

Does a great job taking care of my car! I drive 1 hr to get it serviced there! More

by wardba63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen- Service for Infiniti
Report | Print
Mar 20, 2022 -

INFINITI of Fort Wayne responded

It's great to hear that we were able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI of Fort Wayne!

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