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INFINITI of Fort Wayne

Fort Wayne, IN

4.3
258 Reviews

4805 Lima Rd

Fort Wayne, IN

46808

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Showing 258 reviews

June 11, 2022

I found all the people from the service department to the dealers to be friendly courteous Pleasant to stand and talk with. Service department explained in detail what they were going to do and what they had More

by MARILYN.DAUGHERTY7576
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hefty, Zach Williams, Bryant Husted
Jun 13, 2022 -

INFINITI of Fort Wayne responded

Thank you so much for your kind words, Marilyn, and for taking the time to leave us this wonderful feedback!

June 10, 2022

Charles was amazing and love my car . Thank you for making the whole process as painless a possible More

by GGOINES1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, John Hefty, Zach Williams, Bryant Husted
Jun 10, 2022 -

INFINITI of Fort Wayne responded

Congratulations on your new vehicle! We are so glad that Charles had the opportunity to work with you, and that He and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 07, 2022

Fast service and quality work done on my vehicle! ! I didn’t even make an appointment and they still took care of me!!! Excellent work!! More

by MSZENICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ketaun Brown
Jun 08, 2022 -

INFINITI of Fort Wayne responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 04, 2022

Nissan dealership:The front end of the sales portion was better than good However,the financial / contract was much less worthy experience. More

by GSERAFINI051
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Navarro,
Jun 06, 2022 -

INFINITI of Fort Wayne responded

Thank you for taking the time to write this review. Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new car! All of us at INFINITI of Fort Wayne are glad to have you as a customer.

June 03, 2022

Great customer service and experience. Trey has been very helpful and responsive. Would definitely recommend. More

by POOKEYJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Jun 06, 2022 -

INFINITI of Fort Wayne responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI of Fort Wayne.

May 19, 2022

I have had my car serviced here for the last 3 years. Every employee has been professional and efficient in each visit, I have no reason or desire to go any where else. Ryan and Jeri were my contacts in More

by San
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Service Dept, Jeri Front Desk Check out
May 20, 2022 -

INFINITI of Fort Wayne responded

It's great to hear that you've such a positive experience working with our service department. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for your kind feedback, and for choosing INFINITI of Fort Wayne!

May 18, 2022

Great customer service. Everything went well. Good selection of cars as well. I would recommend that people go to FW Nissan... More

by JACOBRUNYON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Williams
May 19, 2022 -

INFINITI of Fort Wayne responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jacob, and we look forward to working with you again.

May 16, 2022

Prompt Service and good communication. Thank you for your assistance. Will return again for future service. More

by JBREDEMEIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dishong
May 16, 2022 -

INFINITI of Fort Wayne responded

We appreciate your business, Ryan and our team looks forward to serving you again soon!

May 14, 2022

The service department is the greatest. They meet high expectations all the time. Service Adviser to the mechanics. More

by IDOLL10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Norris
May 16, 2022 -

INFINITI of Fort Wayne responded

Thank you for choosing INFINITI of Fort Wayne, your feedback and rating mean a lot to us. We're glad Jen was able to help, and we hope to see you again!

May 09, 2022

excellent service ,waiting area clean ,music was on liked that and I had coffee and water More

by YASHARIF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb
May 09, 2022 -

INFINITI of Fort Wayne responded

Thanks for sharing your thoughts about your experience with INFINITI of Fort Wayne. We appreciate your business and hope to see you again soon!

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