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INFINITI of Fort Wayne

Fort Wayne, IN

Overview
Reviews
Vehicles
4.3
258 Reviews
Call Dealership (260) 918-9688
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4805 Lima Rd

Fort Wayne, IN

46808

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Showing 258 reviews

August 21, 2022

Everyone that we dealt with from the dealership were great to work with. They responded and addressed any concerns or questions that we had and ensured that the entire sales process went smooth. More

by Dllosi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Navarro
Report | Print
Aug 22, 2022 -

INFINITI of Fort Wayne responded

Thanks for your feedback on your recent visit to INFINITI of Fort Wayne. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 18, 2022

Fast, Easy, and Pay Herbie more money! ! He is the reason I am there!! Herbie!! More

by cassidy.21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hefty
Report | Print
Aug 18, 2022 -

INFINITI of Fort Wayne responded

Thank you, Cassidy. We appreciate your business and our team looks forward to serving you again soon!

August 16, 2022

Employees were too rude to even speak, say hello, can we help you, etc. Left my car (white) door covered in oil/grease - something black. Same for the steering wheel and gear shift. Just gross! More

by tcarp08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
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Aug 21, 2022 -

INFINITI of Fort Wayne responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 12, 2022

it was ok the guy who attend me but he did not give me any feed back from my car More

by glsaucapina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Husted, Brianna Modugno
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Jul 14, 2022 -

INFINITI of Fort Wayne responded

Thank you for choosing INFINITI of Fort Wayne, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 25, 2022

the service was quick and service advisor was friendly and they clean and vac my car and got my car done in timely matter. More

by NISSAN14525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Husted
Report | Print
Jun 27, 2022 -

INFINITI of Fort Wayne responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 21, 2022

Excellent Customer Service, They went above and beyond the normal expectations. I’m very loyal towards Nissan. More

by MAJOHNSON89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payton H.
Report | Print
Jun 21, 2022 -

INFINITI of Fort Wayne responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 17, 2022

They tried to fix my car after buying it. Lights kept coming on on my dash. Did it free if charge and gave me an amazing car to use while mine was getting fixed. Have had continued problems b More

by DEBBILLMAYO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Jun 20, 2022 -

INFINITI of Fort Wayne responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 16, 2022

Best customer service, very friendly and knowledgeable. Never take my vehicle anywhere else. Thank you More

by JANETNITECKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jen norris, ryan dishong
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Jun 20, 2022 -

INFINITI of Fort Wayne responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Janet, and we are thrilled that you found your experience with us to be a positive one at INFINITI of Fort Wayne. Please don't hesitate to reach out if you need anything else.

June 14, 2022

Very nice and respectful help me alot I will come back as long as they are nice and smile and give out discount More

by DSMITHLH1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I got his name
Report | Print
Jun 15, 2022 -

INFINITI of Fort Wayne responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Fort Wayne, we look forward to having you as one of our valued customers for many more years to come!

June 14, 2022

Nissan service is the absolute best in town! Always rely on their expertise, never lead you on fake service. More

by Mitzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hefty, Zach Williams, Bryant Husted
Report | Print
Jun 15, 2022 -

INFINITI of Fort Wayne responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI of Fort Wayne.

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