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INFINITI of Fort Wayne

Fort Wayne, IN

4.3
258 Reviews

4805 Lima Rd

Fort Wayne, IN

46808

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Showing 258 reviews

June 09, 2020

Best of the best. PERIODHad a wonderful experience... Best of the best. PERIOD Had a wonderful experience... John Hefty has a good human approach and understood what he's doing. I felt at home doing busi More

by ANYAMELE2
Recommend Dealer
Yes
Employees Worked With
Gerald Anyamele, Desmond Crumpacker, John Hefty
June 08, 2020

I was able to get an appointment that worked with my schedule and it was easy in, easy out! No problems at all. The car was ready when promised. The check-in and check-out was pleasant and quick! More

by CDKAPLANIS
Recommend Dealer
Yes
Employees Worked With
Josh
June 08, 2020

Great customer service. Everyone that was involved in my transaction was easy to work with and knowledgeable. They provided good customer service. Christine in the office was great, also. More

by TJMARA001
Recommend Dealer
Yes
Employees Worked With
TIM, CHANNING AND KEVIN, John Hefty
May 24, 2020

Limited Timing The limited timing and because you are not allowed to do Walk-In oil changes it makes it difficult for me. My schedule is very volatile. More

by RVANG0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
May 22, 2020

Our First Infiniti The QX50 was our selection and John Hefty was great. He took his time, answered all of our questions politely, and never a hint of any sales pressure. More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hefty
May 14, 2020

Nissan Altima Work was completed in a timely fashion and vehicle was then delivered to my home. I appreciate their work. Will go back next time I need to have work More

by RXCADMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen
May 12, 2020

I am so excited about my infinit truck. It has perfect features and a flawless look. I’m so happy with my new purchase it fit my family perfect. More

by SCDIVA3
Recommend Dealer
Yes
Employees Worked With
Channing
May 08, 2020

Excellent service all around. Additional service recommendations appreciated. The service tech Herb Tran and receptionist made my visit possitive by their knowledge and sincere willingness to help. More

by LAURACOBBS2432
Recommend Dealer
Yes
Employees Worked With
Herb Tran
April 28, 2020

Josh in service was very helpful in answering the questions I had before buying my used Nissan from a different dealer and then very helpful with the used car inspection and the other repairs it need More

by HOLLY.Lynn
Recommend Dealer
Yes
Employees Worked With
Josh-Service
April 23, 2020

Satisfaction of Sale Very happy with vehicle, and sales staff, staff got right with me when asked a question and the follow through was excellent. Auto was what was advert More

by DENNIS69
Recommend Dealer
Yes
Employees Worked With
Channing Williams and Steve
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