INFINITI of Fort Wayne

Just not up to par. Lots of confusion and poor communication. However, after much effort they are making it right. Tara is fantastic though! Glad I finally reach her. communication. However, after much effort they are making it right. Tara is fantastic though! Glad I finally reach her. More

I feel comfortable and I’m very pleased with how friendly and informative of how to keep my vehicle in good condition and given cost of repairs upfront. and informative of how to keep my vehicle in good condition and given cost of repairs upfront. More

Jason Bennett was very accommodating. Flexible with my schedule and everything went well. I will definitely be asking for him every time I need somethingin schedule and everything went well. I will definitely be asking for him every time I need somethingin More

Called and talked to Jason about a radio/clock problem . He told us we needed a sd card for our nissian murano . He ordered one and the next day it was fixed . Great service ! Thanks He told us we needed a sd card for our nissian murano . He ordered one and the next day it was fixed . Great service ! Thanks More

Very nice people to work with.Service Dept is very quick Very nice people to work with. Service Dept is very quick they get you in and out and if you have questions and concerns they explain the situation w Very nice people to work with. Service Dept is very quick they get you in and out and if you have questions and concerns they explain the situation with you More

Quick easy and to the point. Was able to wait for the service to be completed in the customer lounge comfortable even en this time of COVID-19 service to be completed in the customer lounge comfortable even en this time of COVID-19 More

Quality of work was great. Was taken care of and provlem solved. Time frame was little long but warranty work and covid probably contributed to this. solved. Time frame was little long but warranty work and covid probably contributed to this. More

Top Notch Service Josh was so helpful to work me in at the last minute. He also saved my a large service fee by giving me a complimentary inspection. Will definitely b Josh was so helpful to work me in at the last minute. He also saved my a large service fee by giving me a complimentary inspection. Will definitely be back. More

Only thing that went well was purchasing the car. Of course that's because they get your money. I was told they'd fix the paint chips and detail my vehicle and look for a new wobble noise I heard 2 days course that's because they get your money. I was told they'd fix the paint chips and detail my vehicle and look for a new wobble noise I heard 2 days later. I never got a call about my vehicle and no text or call back the day they had my vehicle to do all of this. I had to call every department to talk to anybody. I finally was told a time to come get it and it looks like they used nail polish on the paint chips, didnt buff some of the marks like they said they would and they also didn't detail my car bc the detailer wasnt there..they could have at least had their department porters clean it. I definitely don't recommend this place at all, even nissan bc it's the same people working there. Waste of money and time. More

The sales manager was rude. He was upset at my husband on the phone and said to me that I could leave. The deal was off. the phone and said to me that I could leave. The deal was off. More