INFINITI of Fort Wayne
Fort Wayne, IN
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Charles Romulus was very, very knowledgable and represented the Infiniti brand very well. He displayed a high level of care for me as the customer and pride for the brand. His customer sales servic represented the Infiniti brand very well. He displayed a high level of care for me as the customer and pride for the brand. His customer sales service was exceptional and worthy of the Infiniti name. My only criticism is the financial process was very slow as they were transitioning a new online technology loan process system and finance officer. More
Worked with Candace, she went above and beyond to make sure my questions and concerns were answered. She did a lot of side work on her own time to get me the answers I was looking for. I would give her 10 sure my questions and concerns were answered. She did a lot of side work on her own time to get me the answers I was looking for. I would give her 10 stars if I could. More
I had a new salesman that was a little flustered. He sent me home with a key to a different car and then sent the key in the mail and I owed $4 postage on the key. He should have a mentor to help him He sent me home with a key to a different car and then sent the key in the mail and I owed $4 postage on the key. He should have a mentor to help him. More