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INFINITI of Fort Wayne

Fort Wayne, IN

4.3
258 Reviews

4805 Lima Rd

Fort Wayne, IN

46808

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Showing 258 reviews

October 02, 2020

Will never shop with you again. I had to put so far, $3000.00 in the jeep. The battery light came on less than 24 More

by MAVERY1245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont remember
September 23, 2020

Very detailed in their work and the work they performed on my vehicle . John Hefty was very professional took the time to inquire About me More

by G4TMCKINNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hefty
September 18, 2020

The service folks were great to work with and they did a fantastic job as usual! I appreciated this service call very much. Thank you! More

by philip_l_debolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Crumpacker, John Hefty
September 16, 2020

GREAT PLACE TO PURCHASE A VEHICLE. VERY FRIENDLY AND HELPFUL, YET NOT TOO PUSHY. THEY TREATED YOU LIKE YOU WERE THE ONLY PERSON THEY WERE HELPING AND DID NOT GIVE YOU THE RUN AROUND. More

by CACORLEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Crumpacker, John Hefty
September 14, 2020

The service requested was completed promptly and results explained clearly. The time estimated to perform the service was met. They perform an overall check on the vehicle and offer suggestions, yet follo More

by RON68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb in Service
September 11, 2020

Our first time there and the service was great. Very friendly staff. On time reservation the facility was clean and is designed well I can't comment about the rest of the building because the immediate More

by RONALDROBERTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb,
September 04, 2020

Have always had good service with this dealership. Prompt service and explain what is needed with cost. Scheduling service online was quick and easy. Have been servicing my Rogue there since I purchased it f More

by ktrearley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Crumpacker, John Hefty
September 04, 2020

This is the friendliest place in town. Everyone wants to help you. I look forward to going there. THE FREE COOKIES are the best. Thank you all More

by DWTROLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbert TRAN
August 27, 2020

Just not up to par. Lots of confusion and poor communication. However, after much effort they are making it right. Tara is fantastic though! Glad I finally reach her. More

by PKHORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike, Felix and Jason
August 26, 2020

I feel comfortable and I’m very pleased with how friendly and informative of how to keep my vehicle in good condition and given cost of repairs upfront. More

by BREN6753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Crumpacker, John Hefty
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