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INFINITI of Fort Wayne

Fort Wayne, IN

4.3
258 Reviews

4805 Lima Rd

Fort Wayne, IN

46808

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Showing 258 reviews

January 20, 2021

They have went out if their way to make us feel valued and appreciated. I would recommend them to anyone shopping for a used car. More

by BRASSYME1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hefty, Zach Williams, Bryant Husted
Apr 20, 2021 -

INFINITI of Fort Wayne responded

Brassyme1968, thank you for your kind words and this wonderful review!

January 11, 2021

Friendly, helpful, knowledgeable. Not just the representative who sold me my car but every single person who I met in the building. After that there is nothing left that needs saying. Outstanding More

by MAUREEN.DAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody , John Hefty, Bryant Husted
Apr 20, 2021 -

INFINITI of Fort Wayne responded

We appreciate your positive review about your recent experience with us!

December 31, 2020

If Josh R. And Herbie are there.....I always have a wonderful experience......don’t ever let them 2 go.....Josh always takes time with me....he treats me like I’m his mother!! More

by GRIMAFISCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh R
Apr 20, 2021 -

INFINITI of Fort Wayne responded

Grimafischer, it's experiences like yours that really keep us motivated!

December 31, 2020

Fort Wayne Nissan ALWAYS provides Great Service!!! The pricing compared to mist auto service centers are very reasonably priced. I miss the fresh popcorn in the waiting room area!!! More

by branchr1254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Crumpacker, John Hefty
Apr 20, 2021 -

INFINITI of Fort Wayne responded

Branchr1254, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Fort Wayne.

December 30, 2020

Very professional and great follow-up. I was extremely satisfied with the whole service experience. The warranty work was seamless and efficient. Highly recommend Fort Wayne Nissan-Infiniti! More

by karen.wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keegan (?) I am horrible with names. First desk in service area. Very nice young man!
Apr 20, 2021 -

INFINITI of Fort Wayne responded

Karen.wells, it's experiences like yours that really keep us motivated!

December 21, 2020

Everything went fine, I just think the oil change cost to much, but because I value my Rogue so much, I refuse to take it anywhere else. More

by sweetiepie.blessed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hefty
December 16, 2020

Bryant made it easy to purchase a new Rogue. I like my new car. The process was quick and easy. Customer service has always been helpful. It is why I chose to purchase a second car here. More

by Bandtgorney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Husted
December 09, 2020

The employees are always helpful and courteous. I appreciate their concern and attentiveness for customer satisfaction. I love my Nissan and will not take my car anywhere else. More

by jules0005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Crumpacker, John Hefty
December 04, 2020

Great customer service , very profesional, I will have no problem going back for service an yo recommend to family and friends if needed at any time More

by NRINCON57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Tran
December 03, 2020

Channing Williams was great to work with and met my needs. Fast process and everything was ready when I got there to pick up vehicle. More

by TSMAY18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
channing Williams
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