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INFINITI of Fort Wayne

Fort Wayne, IN

4.3
258 Reviews

4805 Lima Rd

Fort Wayne, IN

46808

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Showing 258 reviews

August 29, 2021

Staff was extremely friendly and helpful, if we had any questions about details of the car or why it was priced what it was they were happy to explain it to us. More

by ABLEKNIGHT64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
Aug 30, 2021 -

INFINITI of Fort Wayne responded

Thank you so much for choosing INFINITI of Fort Wayne! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 25, 2021

Job well done as far as I am concerned. This being my first time for taking our Nissan Rogue into the Ft. Wayne facility, Herby explained exactly what to do as far as where we were to leave the car and a More

by T.KLEEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herby
Aug 25, 2021 -

INFINITI of Fort Wayne responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 18, 2021

I tell you what. I came in to get my vehicle after the brakes were installed and my bill was not what I was quoted. I talked to the service coordinator Keaton and explained what happened and he agreed. More

by pam_towe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keaton Braun
Aug 19, 2021 -

INFINITI of Fort Wayne responded

Thank you so much for your excellent review! We are so glad that Keaton had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at INFINITI of Fort Wayne. Please don't hesitate to reach out if you need anything else.

August 16, 2021

My review is good at first it started off not good but it didn't end up very good I would recommend Nissan to anyone More

by rosemary.milton59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Husted
Aug 16, 2021 -

INFINITI of Fort Wayne responded

Rosemary, It's fantastic to hear that Bryant provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing INFINITI of Fort Wayne!

July 28, 2021

Always great service at Infiniti. New faces but still great experience. Keep service with a smile and I will keep coming in for service. Thanks More

by NAROMIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Norris
Jul 29, 2021 -

INFINITI of Fort Wayne responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI of Fort Wayne.

July 15, 2021

Great customer service. In an out in a timely manner. Throughly explains what is going on with my car. I will be back again for future service. More

by SHELIAMARTIN76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Jul 15, 2021 -

INFINITI of Fort Wayne responded

We are very happy, Shelia, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 03, 2021

This car buying experience was one of the best I have ever had. I will return for my next vehicle purchase. I would also not hesitate to recommend Infiniti of Fort Wayne to all of my friends and family. More

by PARRISH_Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hefty
Jul 04, 2021 -

INFINITI of Fort Wayne responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at INFINITI of Fort Wayne are glad to have you as a customer.

June 23, 2021

The service was quick. The staff was friendly. The price was reasonable. More

by PYCPRUITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Norris
Jun 23, 2021 -

INFINITI of Fort Wayne responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing INFINITI of Fort Wayne!

June 23, 2021

The service was excellent and the worker was friendly, attentive, and non pressuring. More

by REECIEHARRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 24, 2021 -

INFINITI of Fort Wayne responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 22, 2021

All personnel were friendly and knowledgeable. Job well done. Thanks More

by JSTONE1000
Recommend Dealer
Yes
Employees Worked With
John Hefty
Jun 22, 2021 -

INFINITI of Fort Wayne responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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