INFINITI of Fort Wayne

The first day i stopped i was treated very professional and helpfull and comunicative from the emplyee christ I requested info on the 2 vehicles and soon enough i got the info what a great service and helpfull and comunicative from the emplyee christ I requested info on the 2 vehicles and soon enough i got the info what a great service More

Easy to deal with. Quick even for the day before Christmas Eve. Nice car saleswoman Christmas Eve. Nice car saleswoman More

Good service, staff friendly, report detailed, quick and efficient. Usually have good expectations, which are usually well met. efficient. Usually have good expectations, which are usually well met. More

Super friendly and helpful! Easy to schedule an appointment and great service. Definitely recommend anytime appointment and great service. Definitely recommend anytime More

Didnt tell me the price before they did the service. The cashier was very rude, too. cashier was very rude, too. More

The Nissan advisor Herb was very helpful as far as keeping costs down. So glad I took it to the Fort Wayne Nissan dealership garage to have them diagnose and replace the transmission in our car. Thank keeping costs down. So glad I took it to the Fort Wayne Nissan dealership garage to have them diagnose and replace the transmission in our car. Thank you so much!! More

Service reps are always friendly. They give an estimated length of time to complete service planned and are usually correct of time. length of time to complete service planned and are usually correct of time. More

Over an hour wait for a $78 oil change. Jiffy lube would be faster and cheaper be faster and cheaper More

The service area and waiting area were clean and organized. The service advisor, Shaun, was courteous and knowledgeable. He was great . I have never had a problem with my service starting when I organized. The service advisor, Shaun, was courteous and knowledgeable. He was great . I have never had a problem with my service starting when I purchased my Rogue. I would recommend this dealership. More

Getting an appointment in a timely manner is difficult-one to two weeks out for oil change/maintenance check. And on the only two occasions this vehicle was serviced; first time had to wait ove difficult-one to two weeks out for oil change/maintenance check. And on the only two occasions this vehicle was serviced; first time had to wait over an hour past promised finish time of 3 pm as vehicle was still on lift for oil change even though it was taken in the night before. Second time the vehicle was not even looked at on the said day of appointment and car had to stay an extra day and problem is not fixed and another appointment is required to investigate the issue as it was not found by end of second day of this appointment. We were told they couldn't find vehicle which was left and keys were in envelope in drop box with note and description of vehicle including plate number... find it hard to believe this couldnt be found in 8 hour day and don't buy this excuse-they didnt even try to call if appt was "missed"- and we were given this excuse when we called in. We have a third vehicle on order from this dealership - 2 purchased last year- sales people AWESOME, however No service from the service dept to back up purchase and maintain vehicle VERY frustrating........... More