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INFINITI of Flemington (Ciocca)

Flemington, NJ

4.8
2,257 Reviews

204 US-202

Flemington, NJ

08822

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2,257 Reviews of INFINITI of Flemington (Ciocca)

July 30, 2023

I was happy with my service, but the pricing since I was last, there really has gone up. Almost a third more for the services that I get. I’m not sure if I will be coming back at those pricing points probab More

by FMS10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Heyducek, Paul Hickman, Michael Daly
Aug 15, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We apologize if you feel our pricing is too high, we will review your comments with our management team in efforts to remain as competitively priced as we can.

July 27, 2023

Great service and communication. didn’t need a loaner but it was offered to me.. More

by jhollasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Heyducek, Paul Hickman, Michael Daly
Aug 15, 2023 -

INFINITI of Flemington (Ciocca) responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

July 26, 2023

Great service, friendly staff. Thanks to Rob, Earle, Mike and Steve for making my service visit a pleasure. I highly recommend have your vehicles serviced here. More

by Eric Gallant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earle and Steve 5 stars, Rob Heyducek, Michael Daly
Aug 16, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you for trusting us with your vehicle's maintenance needs and making INFINITI of Flemington your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, Eric!

July 22, 2023

Just got our third lease in a row - QX50 Sport. Great service, cars and deals More

by stevenplank10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kiley, Rob Wolf
Jul 24, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you so much for the great review, Steven! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 21, 2023

Rob is an excellent seller. He understood my needs and helped me thru the process to make it easier. More

by lidicemartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Wolf
Jul 24, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 21, 2023

Very experienced technician,Found the problem and fixed it in timely manner,Great work,Tkanks More

by WOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Daly
Jul 24, 2023 -

INFINITI of Flemington (Ciocca) responded

We appreciate you taking the time to write us a review, Wou! Please let us know if we can do anything else to help!

July 21, 2023

Robert did a great job, accurately described the vehicle and made this a very pleasant experience. Steve Kiley did a good job getting us in and out and back on the road for our 3 hour drive home. Thanks a More

by Mott.dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Kiley, Robert Presuto
Jul 24, 2023 -

INFINITI of Flemington (Ciocca) responded

We're so glad to hear it! Thank you for the great review, Mott.dan! We're always here to help if anything else comes up!

July 20, 2023

Couldn’t have been an easier and pleasant experience with everyone from Rob Wolf the salesperson and management and finance dept More

by Bwilp31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan lynes and Ryan 5 stars, Steve Kiley, Rob Wolf
Jul 24, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you so much for the positive review of INFINITI of Flemington! We appreciate your feedback, and hope to see you again soon.

July 18, 2023

Rob was a true GENTLEMAN. I did not now anything about Infinity and was not sure if I wanted to lease or buy or stay with Mercedes but he made it all very simple. Thank you Ro More

by roma2213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DANIEL AND RYAN, Rob Wolf
Jul 19, 2023 -

INFINITI of Flemington (Ciocca) responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

July 17, 2023

In my part of the country, there are no Infiniti dealers so my only option is to travel. I found a car, online at Infiniti of Flemington and worked closely with Robert to purchase the car. I appreciate hi More

by Mott.dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Kiley, Robert Presuto
Jul 17, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you so much for sharing, Mott.dan! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

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