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INFINITI of Flemington (Ciocca)
Flemington, NJ
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2,254 Reviews of INFINITI of Flemington (Ciocca)
I feel safer now! I got a postcard from Infiniti about a recall on my passenger airbag. It was very upsetting to me & I immediately called. Paul got me in within 2 da I got a postcard from Infiniti about a recall on my passenger airbag. It was very upsetting to me & I immediately called. Paul got me in within 2 days & set up for a replacement. I feel so much safer now. Both Paul & Edward are always very helpful & I feel they are always caring for me as a customer & a person! More
Professionalism I have visited this location and found employees very professional. I found Ms. Taylor working in sales department very friendly and professional. She I have visited this location and found employees very professional. I found Ms. Taylor working in sales department very friendly and professional. She did all paper work and procedures very swiftly. All staff members were synced up with each other and I got the car keys in just 5 hours after my arrival in showroom. If I wanna buy my second car definitely I will go to Infiniti Flemington. More
Excellent Dealership Purchasing a vehicle could not have been easier. It was a friendly, pressure free experience. Robert Presuto was a knowledgeable, helpful and friendly Purchasing a vehicle could not have been easier. It was a friendly, pressure free experience. Robert Presuto was a knowledgeable, helpful and friendly sales consultant. Coupled with Steve Kiley's managerial role, it made trading and buying a car an easy, trouble free transaction. 5 Stars. More
Dawn was Great I am family friends with a few local dealers (in PA), Infiniti in particular. I have purchased my last 7 Infiniti's from them, including a Q50 Red Sp I am family friends with a few local dealers (in PA), Infiniti in particular. I have purchased my last 7 Infiniti's from them, including a Q50 Red Sport in December. Since my warranty was about to expire I needed a new SUV quick. My local friends did not have any in stock. I searched within 75 miles of my home and found a car I liked at Flemington. Having friends in the business means I don't ever have to go through all the things everyone hates about dealers, so going to an unknown dealer is something I hate doing, and rarely do. Much to my surprise, I showed up at 10, was assigned to Dawn, we had a great talk about the car, and 30 minutes later the deal was done, and they were detailing my new QX80. If you aren't a big fan of the car buying experience, it's different at Flemington, they are great, it's worth the visit. Ask for Dawn! More
Love my new car! I had a really great experience with getting out of my old lease and into a new one. Michael, Steve, and Dave were all very helpful and made sure that I had a really great experience with getting out of my old lease and into a new one. Michael, Steve, and Dave were all very helpful and made sure that I got into the perfect fit! More
I'm in my 50s, and finally genuine customer service I live up in Northern NJ, far from Flemington. I have purchased from 3 other Infiniti dealerships in my life and none treated me as well as Flemingto I live up in Northern NJ, far from Flemington. I have purchased from 3 other Infiniti dealerships in my life and none treated me as well as Flemington, none even close, period. Customer satisfaction is their goal. It is a smaller place, feels more family like, that listens to your worries and gives you plenty of time without pressure. I have not purchased a used car in over 30 years, but was forced to, because I really wanted an Infiniti hard top convertible which they stopped making. I found a beautiful one online that Flemington had off lease, but Flemington is far for me. Dawn Taylor was very pleasant and knowledgeable about the car. It really felt close to a new car, certified used. We haggled a little, but frankly, nowadays used car prices are very open, and it was clear to me that both Dawn and Bob Morse made me a very fair deal right up front, fast, and an actual pleasant experience. Hard to believe right? Me too. They both took time to calm down my serious used car worries with a very reasonably priced extra 2 year warranty. All those hard top convertible moving pieces still scare me. They assured me that Flemington itself had serviced this vehicle since day 1. They gave me top dollar for my older Infiniti sedan trade in, and soon I was driving home in a new convertible. The story goes on though. The drivers door lock was sticking sometimes. Bob says ok, no problem at all, and immediately sent their driver all the way to me, Ridgewood NJ with a new loaner car, and he took my convertible back to Flemington. 2 days later my fixed Convertible was driven back to me, and the driver took back the loaner car. Free. Mind you, again, I live far away from them. I felt like a Celebrity. I was told for warranty issues like that, or longer service items, they are happy to schedule that for customers as they have a driver on staff. What? Like uh Wow! Can you say that again please? Can it be true? Yes, it is. I have never had such service in my life from any other Auto dealer. Ask yourself now, have you? That's called going the next step to get the business. For my next Infiniti purchase, I will be making that far drive south to Flemington. Now hopefully Infiniti will make a new convertible again....... More
Buying new car George is very professional salesman. He was helpful and good with giving me advice with my car purchase. I will definitely recommend him to my friend George is very professional salesman. He was helpful and good with giving me advice with my car purchase. I will definitely recommend him to my friends. I'm glad I found him. More
Amazing Experience! It was the best car buying experience I have ever had. George showed me everything about the car in detail. Excellent specialist for Infiniti. The It was the best car buying experience I have ever had. George showed me everything about the car in detail. Excellent specialist for Infiniti. The whole experience from stepping in the door was top notch. Go see this dealership. Very professional. Thank you so much Gerorge, Dave Younan, and Steve Kiley. You guys were the best. The q50 is amazing. More
Great new car experience!!! The team at Flemington Infiniti were friendly and willing to negotiate a great deal for me without the usual pushy sales feel. They had a lot cars to The team at Flemington Infiniti were friendly and willing to negotiate a great deal for me without the usual pushy sales feel. They had a lot cars to choose from including the rare Q50 hybrid I wanted. They even helped keep our 4 children entertained which helped make this a very quick and easy process. I walked away feeling like I got a good deal and was a valued customer This is my second leased Infiniti from Flemington and I would definitely go back. I have leased Infiniti's from another dealership who was very professional as well but Flemington I feel has a much more warm and family feel to it. Eddie, Steve and David were all excellent to work with and even stayed past closing to help make sure everything was set with my new car before I left. I would also be remiss if I didn't mention that their service department has also been top notch in servicing me the past few years. They pick up my car at work, leave me a rental, and return it to me vacuumed, washed and sparkling clean. They take care of everything including watching for any recalls in the rare case they happen and I have never had any problem with work they have done. It's so seamless for me that it's easy to take their service department for granted which I guess is the ultimate compliment. I would highly recommend Flemington Infiniti to anyone in the market. More
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TOP Notch My buying experience at the dealership was outstanding. I will definitely be back in the future. My saleswoman Dawn Taylor and the Sales Manager Bob M My buying experience at the dealership was outstanding. I will definitely be back in the future. My saleswoman Dawn Taylor and the Sales Manager Bob Morse were both personable and professional and I'm usually not an easy guy to cut a deal with. My hats off to both of you. Keep doing what you do you two are the BEST........ More