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INFINITI of Englewood - Service Center

Englewood, NJ

4.7
551 Reviews

551 Reviews of INFINITI of Englewood - Service Center

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November 12, 2023

Plenty of available time slots, were very accommodating, price was fair and took much shorter than expected. easy to get to and overall very good More

by HOOKSTAFELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
November 11, 2023

My service manager, Bob Maggia, was attentive and kept me informed as to progress on my car. More

by JSTRAUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

We have always been well satisfied with the service department since our first Infinity purchased in 1995. More

by CLAREANDJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Diagnosed a noise coming from the engine as a bad pulley & tensioner, even though I mentioned both were recently replaced at another shop. I bit the bullet and had them replace both parts for about $800. Th More

by CESARPERSONAL2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Good service. I was happy with the prompt attention and service. They through in some coupons too. More

by KRIPLANIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

The staff was very nice and the service department was very helpful. They made aware of the details with my vehicle More

by WILLIEM071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
November 08, 2023

good costumer service bien servicio! thank you gracias recomendado para carro nuevos y usados muy cerca de new york More

by ninocassanello
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
November 07, 2023

The Service department took care of my vehicle in a timely matter fixing my issues with a great loaner. More

by WRAMPERSANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Genova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mayka Gomez
November 06, 2023

Super easy to schedule service. ..I was in and out within 2 hours for a fuel pump replacement. More

by LANAI.SYLVAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
November 05, 2023

Buyers beware! ! Horrible service and communication worst experience ever. Sha the sales rep is a liar and con artist. Call him out and he will tell you he never sai More

by STEVE.RICHARD.P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Ong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Genova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shah Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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